25 meilleures offres (customer service representative, beaumont, ab) (à pourvoir)

Customer Sales & Service Representative
Gordon Russell Ltd. —Fort Saskatchewan, AB
- De 50 000 $ à 65 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
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Guest Service Agent
Royal Hotel Group —Leduc, AB
- De 15 $ à 17 $ de l’heure
- Temps plein
- Hospitalité
- Service à la clientèle
- Hôtel
- Assurance Dentaire
- Assurance Vision
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Customer Service/Sales Representative
Rockstar Advertising & Marketing —Edmonton, AB
- De 16 $ à 24 $ de l’heure
- Temps plein
- Hospitalité
- Vente
- Service à la clientèle
- Indemnité kilométrique
- Assurance Dentaire
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Client Services Representative
Smart Start Canada ULC —Sherwood Park, AB
- 17,50 $ de l’heure
- Temps plein
- Travail hybride
- Microsoft Powerpoint
- Bilingue
- Microsoft Word
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il y a 10 jours
Parts CSR and Order Picker
Reflect Window & Door —Edmonton, AB
- Temps plein
- Port de charges lourdes
- Service à la clientèle
- Anglais
- Assurance Dentaire
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Customer Service Representative
DSL Ltd. —Edmonton, AB
- Temps plein
- Bilingue
- Vente
- Service à la clientèle
- Assurance Dentaire
- Congés payés
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Remote Bilingual French Customer Service Representative
HGS —Alberta
- À partir de 19,35 $ de l’heure
- Heures supplémentaires
- Télétravail
- Bilingue
- Service à la clientèle
- Anglais
- Assurance Dentaire
- Congés payés
il y a 14 jours
Customer Experience Associate (Precious Metals Analyst)
Canada Gold —Edmonton, AB
- 25,20 $ de l’heure
- 8 Heures
- Service à la clientèle
- Compétences en communication
- Assurance Dentaire
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Temporary Customer Service Representative
Imperial Distributors Canada Inc. (IDCI) —Edmonton, AB
- Temporaire
- Microsoft Outlook
- Service à la clientèle
- Anglais
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 13 jours
Natpro - Technical Service Specialist
DXP Enterprises, Inc. —Edmonton, AB
- Temps plein
- En présentiel
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13 h
Customer Sales Representative
Primus Workforce —Edmonton, AB
- Temps partiel
- Logiciels de GRC/CRM
- Vente
- Service à la clientèle
Postuler rapidement
il y a 6 jours
Customer Account Representative
Wolseley Canada —Edmonton, AB
- Temps plein
- Vente
- Service à la clientèle
- Sens de l'organisation
- Régimes de participation aux bénéfices
- Bourses d'Études
Postuler rapidement
il y a 4 jours
Customer Service Representative - Modern Auto Body
AutoCanada Inc. —Edmonton, AB
- De 18 $ à 25 $ de l’heure
- Embauche urgente
- Microsoft Outlook
- Service à la clientèle
- Microsoft Office
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Client Service Representative (Veterinary Receptionist)
Allard Animal Hospital —Edmonton, AB
- De 18 $ à 21 $ de l’heure
- Temps plein
- Microsoft Word
- Service à la clientèle
- Anglais
- Assurance Dentaire
- Congés payés
Postuler rapidement
Client Service Representative - Edmonton Millwoods
ATB Financial —Edmonton, AB
- Temps plein
- Vente
- Service à la clientèle
- Diplôme d'études secondaires
il y a 12 jours
Customer Service Representative
U-Haul —Edmonton, AB
- Temps partiel
- Chariot élévateur
- Diplôme d'études secondaires
- Conduite de véhicule
- Régimes de participation aux bénéfices
- Jours fériés payés
il y a 13 jours
Guest Services Representative
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel) —Edmonton, AB
- Temps partiel
- Microsoft Word
- Microsoft Excel
- Compétences rédactionnelles
Postuler rapidement
il y a 6 jours
Customer Service Representative
Evolve Strength South Commons —Edmonton, AB
- À partir de 15 $ de l’heure
- Temps partiel
- Microsoft Word
- Microsoft Outlook
- Vente
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Customer Service Specialist
Goodmorning com —Edmonton, AB
- Temps plein
- Service à la clientèle
- Diplôme d'études secondaires
- Baccalauréat
- Assurance Dentaire
- Programme d'Aide aux Employés
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Customer Care Representative
Ron Hodgson Chevrolet —St. Albert, AB
- À partir de 24 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Outlook
- Vente
- Assurance Invalidité
- Assurance Dentaire
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Web Customer Service Associate
Simons —Edmonton, AB
- À partir de 21 $ de l’heure
- Temps plein
- Service à la clientèle
- Anglais
- Sens de l'organisation
Customer Service Specialist
Univar Solutions Canada LTD —Edmonton, AB
- Travail hybride
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
il y a 12 jours
Customer Experience Representative (Remote from AB, BC, SK)
Waste Logic —Edmonton, AB
- Temps plein
- Travail hybride
- Bilingue
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
- Programme d'Aide aux Employés
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Customer Service Associate
Savers/Value Village —Edmonton, AB
- Temps partiel
- Service à la clientèle
- Congés payés
Postuler rapidement
Customer Service Representative
Kyle Houston - Agent for Desjardins Insurance —Edmonton, AB
- De 47 500 $ à 65 000 $ par an
- Temps plein
- Service à la clientèle
- Assurance Dentaire
- Congés payés
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service representative (beaumont, ab)

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Customer Sales & Service Representative

Gordon Russell Ltd.
Fort Saskatchewan, AB

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Détails du poste

Temps plein

Avantages

Assurance Maladie Complémentaire
Cotisation égale au RÉER
Assurance Dentaire
Congés payés
Événements d'Entreprise
Programme d'Aide aux Employés
Assurance Vision
Assurance Vie
Stationnement sur place

Compétences

Microsoft Word
Permis de conduire de classe 5
Mention Sceau rouge
Microsoft Excel
Microsoft Outlook
Service à la clientèle
Microsoft Office
Conduite de véhicule
Connaissances en mécanique

Description complète du poste

Overview

We are seeking a Customer Service Representative to be the first point of contact for our customers, delivering excellent service while supporting sales. This role is ideal for someone with experience in a mechanical or automotive environment who can confidently communicate technical services. We are looking for someone with Service writing experience, including documenting concerns, preparing estimates, and coordinating with technicians. Your ability to engage with customers, understand their needs, and provide tailored solutions will be key to your success in this position.

Responsibilities

Service Writing

Document mechanical problems and services by listening to customer’s description of symptoms, clarifying description of problems.
Prepare quotes by costing materials, supplies, subcontractors, and labor.
Obtain quote approvals, making follow up calls as necessary.
Create Work Orders describing symptoms, problems, and causes discovered.
Issue PO’s for subcontractor work and parts to support technicians job requirements.
Assist in developing weekly schedule for technicians based on parts availability.
Various administrative duties as applicable to ensure supervisors and managers can direct shop and field workflow.
Document engagements (calls, meeting, emails etc.…) with customers in CRM.
Ensure adequate shop supplies, tooling etc. are maintained in the service trucks.
Weekly stock order Purchase Orders
Shipping/Receiving as required.
Manage warranty claims to vendors.
Handling telephone, email and website parts and service inquiries from new and existing customers for all product groups.
Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations.
Analyze service evaluations (inspections) and technician documentation on all field jobs for completeness and action items.

Service Support:

Arrives at customer site or shop ready to complete the task at hand. Reviews the job scope thoroughly, asked questions for clarification, and are properly equipped to complete the job safely and efficiently.
Seeks assistance when needed, through company and vendor contacts. Taps into people and resources to support success and serve customers in keeping with GRL standards and expectations.
Abides by all safety protocols and demonstrates commitment to GRL’s safety culture.
Continuously looks for and suggests improvements to assigned supervisor.

Location and Travel

Based out of the Heartland office.
Your schedule will be Monday to Friday 8:00am to 4:30pm.

Key Relationships and Interactions

Reports to the Manager of Customer Support with guidance from Service Manager/ Branch Manager
Key Collaborations: Service Department, Product Specialist, Inside Sales, Warehouse, Provincial Administrator
Key external interactions: customers, prospective customers, vendors & factory reps.
Should be prepared with appropriate information to discuss at Dispatch/ Toolbox meetings to ensure continued service excellence

Success Measures

Resource Utilization: Evidence of confidence in working on GRL equipment; uses the resources available to properly and effectively diagnose, troubleshoot, repair, overhaul and maintain the equipment.

Service Orientation: Builds customer confidence, ensures commitments to customers are met, clearly communicates requirements internally; continuously searches for ways to improve customer service.

Customer Satisfaction: Feedback from customers, vendors, and staff is positive and complimentary. Demonstrated pride in workmanship, understands the value provided to customers and thrives on the challenge of the role.

Teamwork: Contributes to the well-being of the team by assisting others when needed and offering constructive suggestions for more efficiently managing workflow and enhancing communication in the workplace.

The Person

The ideal candidate will bring the following:

Technical knowledge of heavy-duty off highway mobile equipment.
Ability to multitask and prioritize tasks as urgency changes.
A Class 5 Driver’s License with clean driver’s abstract; demonstrated experience driving a service truck.
Proven ability to keep an organized and tidy workspace/service truck.
Through voice, email, and instant messages, communicates clearly and professionally to customers and internal staff.
Proficient in or can learn various business software such as Business Central, Signature Service, HubSpot CRM, Microsoft Office (Word, Excel, Outlook, Teams).
Proactive and solution oriented, working with others to solve technical issues, willing to help out where needed.
A “can-do” attitude and ability to work independently and as part of a team.
Willing and able to travel to field locations and work away from home for several days at a time.
Experience working as a Red Seal ticketed HD technician, with customer facing work experience is an asset.

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Do you have previous experience working in a heavy-duty or mechanical environment?

Experience:

Service writing with a service company: 2 years (preferred)
Customer service: 2 years (preferred)

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service representative (beaumont, ab)

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