Position Number: 50021674 /
Department: Office of Student Life and Engagement
Grade: GR11
Campus: Sir George Williams (Downtown)
Salary: $79,795.28 - $95,311.35 per annum
Union/Association/HR Policy: CUPEU
Posting deadline: September 10, 2026
Applicants are strongly encouraged to include a cover letter expressing their interest and how their profile aligns with the role.
Recognized as one of Montreal’s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.
Be part of a community that addresses society’s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.
As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.
NOTE: This represents a temporary replacement contract until August 31, 2027.
SCOPE
Reporting to the Supervisor, Homeroom Program, the incumbent is responsible for the implementation of the Homeroom program, overseeing events and daily operations (on-campus and virtual) and providing daily supervision and guidance to Student Facilitators. The program’s mission is to provide first year students with the opportunity to make friends, navigate the university and co-create new skills.
PRIMARY RESPONSIBILITIES
• Coordinate programming, events and daily operations of the program. Includes collaborating with the program supervisor in ongoing program development and growth; event management; supporting both in-person and online learning opportunities.
• Hire, train, assign work, evaluate, motivate and supervise student staff in their roles as facilitators and event assistants; ensure they are carrying out assigned tasks with professionalism and are providing appropriate support; assess outcomes on an ongoing basis and adjust accordingly. Provide clear expectations, appropriate training, coaching and mentoring on the proper skills and attributes to help further the program’s mission and goals while developing the career-readiness of the student staff.
• Prepare and verify operational expenses, including invoices and expense reports. Work with external vendors to coordinate programming and events.
• Responsible for the verification and approval of casual staff payroll.
• Facilitate Homeroom groups on an exceptional basis.
• Oversee social media and support other communications for the program, contributing to content updates of online and print promotional materials.
• With the Manager, co-development of the curricula and program evaluation; participate in and contribute to short and long-term planning for Homeroom. Compile and interpret statistical information to understand the program’s impact on student development.
• Responsible for mediating challenging or exceptional cases with students and work with the appropriate University stakeholders (CSPS, ORR, Equity Office, DoS, SARC etc…) to resolve the issue.
• Collaborate with subject matter experts who will act as guest facilitators and develop and maintain relationships both within and outside the Concordia community in order to keep program content relevant and of a high standard.
• Work with internal partners, including Student Services units and other Concordia contacts on program planning and implementation. Attend meetings and ensure good communication with stakeholders and campus partners.
• Monito, research and recommends event planning tools, strategies and logistics. Liaise with Hospitality, Facilities and IITS to ensure event outcomes are attained for both virtual and on-campus events.
• Perform other duties in support of the unit.
QUALIFICATIONS
• Bachelor’s degree in Business Administration or a related field with one to two years of experience overseeing student volunteers.
• Excellent knowledge of social media platforms.
• Experience in event planning and facilitating groups.
• Familiarity with Concordia university structure including academic and non-academic departments, programs, and services considered an asset.
• Very good knowledge (Level 5) of spoken and written English to communicate effectively with student staff, participants and program stakeholders. Basic knowledge (Level 3) of spoken French.
• Advanced knowledge of Word, Excel, and PowerPoint and ease at learning new software.
• Excellent interpersonal communication, collaboration and relationship-building skills; ability to work with all members of the Concordia community, including students, staff, and faculty.
• Demonstrated professionalism, rigor, diligence and action-oriented by seizing opportunities.
• Aptitude to work in a service-oriented environment both as a member of a team and independently.
Due to the volume of applications, only selected candidates will be contacted by our Talent Team.
Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.
IMPORTANT: The language and computer skills of short-listed candidates will be tested.
Territorial Acknowledgement
Concordia University is located on unceded Indigenous lands. The Kanien’kehá:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohtià:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.
Employment Equity
Concordia University is strongly committed to employment equity within its community, and to recruiting a diverse faculty and staff. The University encourages applications from all qualified candidates, including women, members of visible minorities, Indigenous persons, members of sexual minorities, persons with disabilities, and others who may contribute to diversification; candidates are invited to self-identify in their applications. As part of your application, you will be asked to complete a diversity survey. This information is voluntary and any information collected for this purpose is confidential and cannot be accessed by search committees or human resources employees. Results will be aggregated and used to help Concordia achieve its goal to see all members of our community not only reflected, but welcomed, included and supported in their efforts to contribute to all areas of university life.
Accessibility
Concordia desires to increase diversity among its community members and we strive to make our recruitment processes as accessible as possible and provide accommodations as required for applicants. If you are contacted for an interview and anticipate needing accommodations during the process, please contact, in confidence, [email protected]
Immigration Status
All qualified candidates are encouraged to apply; however, Canadian and Permanent Residents will be given priority. To comply with the Government of Canada’s reporting requirements, the University is obliged to gather information about applicants’ status as either Permanent Residents of Canada or Canadian citizens.
