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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : sales representative (chemainus, bc)

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Sales Representative

Ninja X Academy
Richmond, BC

Postuler rapidement

Détails du poste

Temps partiel

Compétences

Microsoft Word
Français
Mandarin
Google Suite
Microsoft Excel
Vente
Cantonais
Anglais
Expérience auprès des enfants
Baccalauréat

Description complète du poste

Sales Representative — Trial Class Setter (Kids Fitness)

Ninja X Academy · Richmond, BC · $18–$30/hour + commission

Hours: Part-time or Part- time Remote 10-12 hrs/week. Afternoons and weekends required.

Languages: English required. Mandarin or Cantonese strongly preferred.

About Ninja X Academy

We're Richmond's leading kids' parkour and obstacle training facility — over 450 active families, ages 4 to 12. Founded by parents, run by parents. Our students don't just train; they grow up here. We're growing fast and need a sales rep who can match the pace.

What you'll actually do

You'll handle every new lead that comes through our door — from Meta ads, Instagram, Xiaohongshu, our website, and referrals — and turn them into trial-class bookings, then bundle customers. About 85% of your day is conversation. The other 15% is admin and CRM updates.

Daily:

Respond and follow up on incoming leads during business hours (SMS, email, WhatsApp, WeChat, phone)

Book trial classes by understanding the parent's situation, the child's age and personality, and matching them to the right slot

Convert trial-class attendees into 10/12/15-class bundle purchases

Maintain accurate notes on every interaction in our CRM

Follow up with existing customers approaching renewal

You're great for this role if you:

- Genuinely like parents. You can read parental anxiety in the first sentence of an email and respond to it. You don't get frustrated with parents who ask 14 questions before booking.

- Are organized to a fault. When 30 leads land in your inbox on Monday morning, you have a system, not a panic. You can tell us exactly when you'll follow up with each of them and through which channel.

- Communicate well in writing AND on the phone. Most of this job is messaging, but a 15-minute phone call closes more bundles than 30 emails.

- Are coachable. You're open to feedback, you don't get defensive when something didn't work, and you ask for help before missing a target.

- Know basic CRM and sales tools. Google Sheets, email automation, WhatsApp Business, basic Excel. We'll train you on our specific stack (Lark, our internal Sheets-based CRM, iClassPro).

You're probably not a fit if:

You hate "boring" work like updating a CRM or sending a polite follow-up to someone who didn't reply

You're uncomfortable selling — even when the product genuinely helps the customer

You can only work weekdays 9–5 (most of our leads come in evenings and weekends)

Background that helps：

- 1+ years in inbound sales, customer success, retail closing, or front-desk roles at fitness/wellness/dance/kids' programs

- Experience with kids' programs as a parent, coach, or admin

- Familiarity with Meta lead forms, WhatsApp Business, WeChat

- Background in any high-empathy customer-facing role (vet receptionist, dental front desk, daycare director, real estate agent who listens more than they talk)

You don't need a degree. You need to like people and follow through.

Schedule: Flexible within our peak hours — afternoons (2pm–8pm) and weekend mornings are required

Job Type: Part-time

Pay: $18.50-$30.00 per hour

Work Location: In person

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