Parts Technician - Lead
Drive project success through reliable parts support, ensuring quality, timeliness, and strong supplier collaboration every step of the way.
What You’ll Be Doing – and Why It Matters:
As the Parts Lead, you’ll take ownership of our parts operation, managing key distributor and supplier relationships while ensuring accurate, on-time support for both our Field Service team and customers. You’ll lead the Parts team to deliver high service levels, respond to inquiries with professionalism, and keep operations running smoothly through strong coordination, accountability, and attention to detail.
Your Impact Will Include:
- Deliver exceptional customer service through clear, professional communication with the Field Service team
- Promptly action parts requests and ensure accurate, timely fulfillment
- Support service quoting and invoicing with responsive, high-quality engagement
- Lead, mentor, and develop the Parts team, fostering accountability and performance
- Partner with Field Service Leads and Managers to support competitive pricing strategies and drive business growth
- Promote a customer-first culture through coaching, performance management, and teamwork
What Your First Year Looks Like:
First 90 Days: Build a strong understanding of parts operations by managing orders, responding to requests promptly. Establish working relationships with internal teams and vendors while ensuring accurate, timely parts delivery and excellent customer service.
First 6 Months: Strengthen parts operations by managing supplier/strategic vendor relationships and identifying cost-saving opportunities and improving processes to increase efficiency and service quality.
First 12 Months: Lead parts operations through managing supplier relationships, and vendor partnerships, including leading strategy conversations for increased leverage, negotiating pricing agreements, and overall collaboration driving in increased alignment and support.Provide leadership to the Parts team, support budgeting, and foster a culture focused on safety, quality, and exceptional service.
What You Bring
- Journeyman diploma or diploma in commerce, business, or a related field or three years of supervisory experience or experience in a leadership role
- In-depth knowledge of natural gas compressor systems, process and refrigeration
- Excellent time management and prioritization skills, with the ability to manage multiple tasks and competing deadlines in a fast-paced environment
- Strong ability to collaborate with cross-functional teams, clients, vendors, and trades, build lasting relationships, and effectively lead, coach, and mentor others
Growth & Development at NEXT
At Next Compression we're committed to your professional development and believe in empowering our employees to reach their full potential. We foster a culture that encourages:
Autonomy and Decision-Making: You'll have the opportunity to take ownership of your work and make meaningful decisions that impact your responsibilities.
Open Communication and Collaboration: Your ideas and perspectives are valued, and you'll be encouraged to share your input and collaborate with colleagues across the organization.
Continuous Learning: We support your professional growth through on-the-job learning, exposure to new challenges, and opportunities to develop your skills.
We Are What’s NEXT:
NEXT Compression continues to bring necessary change and strength to the global natural gas compression market. We promote values that put us in front of conflicts, and we advocate for our customers, our supply chain partners, and our own team. We are committed to understanding our customers’ needs and providing solutions. We are not perfect, but we are hungry for more and committed to succeeding the right way.
We design and package natural gas compression equipment, but we are not status quo, and we are not scared of what’s next. We are what’s NEXT.
Nice to have:
- Parts Technician Journeyman
- Flexible availability required, may be required to workdays evenings, weekends and/or holidays and to occasional travel to field service centers
Ready to Apply?
If you’re driven, customer-focused, and ready for a rewarding career, we’d love to hear from you.
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
Application question(s):
- Do you carry an active Forklift License?
- Do you hold a Parts Journeyman License?
- Do you hold an active class 5 Drivers License?
Experience:
- ERP systems: 1 year (preferred)
- Microsoft Office: 3 years (preferred)
- Oil & Gas: 1 year (preferred)
- Parts Management, Inventory Control, or related field: 1 year (required)
Work Location: In person
