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Front Desk Memberships Sales and Service P/T

YMCA of Western NL
Corner Brook, NL

Postuler rapidement

Détails du poste

Temps partiel
Il y a 1 jour

Compétences

Service à la clientèle
Microsoft Office
Diplôme d'études secondaires
Certificat de premiers soins de base
Compétences en informatique
Compétences en communication
Marketing
Gestion du temps

Description complète du poste

Job description

The position , will be early morning (5:45am), afternoon, evening, weekends, call-in as required, mainly evening and weekends or early morning shifts. You must be time flexible.

Please apply with Resume AND Cover Letter - this is a permanent position not a student/summer position.

Membership Sales and Services Representative

The YMCA is a charitable, mission based organization dedicated to the development of thousands of people in spirit, mind and body. The YMCA of Western NL is seeking enthusiastic mature individuals that will provide front-line service and support to all YMCA members and participants. The Representative will facilitate membership retention, recruitment and re-connection strategies and performs other duties as assigned by the Membership Sales and Services Supervisor.

Key Responsibilities:

Adhere to Safeguarding Children Policies
Ongoing relationship development with members: welcome and greet members to the center, provide information on programs and services, and provide center tours to new members.
Conduct regular walk-throughs of facility to report member feedback, and to ensure safety of members.
Register members into ActiveNet database for memberships, programs, bookings etc and ensure registration are monitored and managed accordingly.
Accurate cash handling of registration payments, point of sale purchases, rentals, Strong Kids donations etc.
Ensure all additional administrative duties are accurately and effectively completed as assigned by Supervisor.
At all times role model best practices and exhibit the highest level of service delivery in product area(s) consistent with S.A.M. (Serving All Members) standards and best practices.
Demonstrate and promote a personal understanding of and appreciation for the mission, vision, and values and the YMCA programs and services.
Cleaning duties
Any other duties assigned by supervisor

Qualifications:

Education/Certifications/Credentials/Professional Registration

High School Diploma (must be high school graduate)
Computer Skills imperative
Standard First Aid (we may help with obtaining this)
Successful candidates will be required to provide a current and satisfactory Criminal Record Check including a Vulnerable Sector Search prior to start. Must be obtained new for the YMCA upon hire.

Experience

Minimum 1 year customer service, retail or marketing experience.
Experience working in a non-profit environment will be considered an asset and working with volunteers
Must be customer service oriented

Knowledge/Skills

Excellent problem solving, multitasking, and time management skills
Outstanding interpersonal and communication skills.
Able to deal with difficult situations and customer complaints with confidence.
Strong computer skills: working knowledge of Microsoft Office and beginner knowledge of ActiveNet would be an asset
Friendly, outgoing, and welcoming personality.
Team player

The position , will be early morning (5:45am), afternoon, evening, weekends, call-in as required, mainly evening and weekends or early morning shifts. You must be time flexible.

Job Type: Permanent part-time + call-in

Please apply with Resume AND Cover Letter

Only those considered for the position will be contacted.

Job Type: Part-time

Pay: $16.35 per hour

Application question(s):

Cover letter is required - Is your cover letter attached? (Failure to provide a cover letter will result in your application being rejected)

Education:

Secondary School (required)

Experience:

customer service: 1 year (preferred)

Work Location: In person

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Affinez votre recherche

mind body program supervisor emplois

Front Desk Memberships Sales and Service P/T

Casual Receptionist

Enhanced Support/Inclusion Educator

Production Technician

Volunteer Group Fitness Instructor

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : mind body program supervisor

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