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Loss Prevention Supervisor

Norpro Security Ltd.
Sault-Sainte-Marie, ON

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Détails du poste

Permanent | Temps plein
Il y a 8 jours

Compétences

Certification RCR
Compétences informatiques
Appréhension de voleurs à l'étalage
Anglais
Certificat de premiers soins de base
Orientation axée sur le service à la clientèle
Patrouille
Rédaction de rapports d'incidents de vol
Surveillance et exploitation des systèmes de sécurité
Sécurité
Compétences en informatique
Prévention des pertes
Permis d'Agent de Sécurité
Compétences en communication

Description complète du poste

Date : 13th August 2026

Job Title: Loss Prevention Supervisor

Job Type: Permanent, Full-Time

Location: Rome’s Your Independent Grocer, Sault Ste. Marie

Norpro Security Ltd. is looking for independent and motivated individuals to join our team as Loss Prevention Supervisor. In this role, the Loss Prevention Officer will be responsible for providing safety and protection of all employees, visitors, and company assets. As a Loss Prevention Officer, you will strive to prevent theft of and malicious damage to the client's products and property by monitor of surveillance cameras and walking around the store watching shoppers while remaining as inconspicuous as possible. They must also apprehend shoplifters and work with the authorities in prosecuting these individuals.

Wage: $19.40 per hour
# of Positions: 1

Start Date: as soon as possible.

Schedule:

8-hour shift, 40 hrs per week.
Shifts are scheduled according to store hours.
Must have full-time availability for weekdays, weekends and statutory holidays.

Required Documents, License/Certification:

· Security Guard License (required)

· First Aid / CPR Certification (required)

· Use of Force Certification is considered and asset. If not candidates must be willing to complete the training.

· Police Criminal Record and Judicial Matters Check (required)

Application deadline: Open until filled.

As a Loss Prevention Supervisor, your key duties and responsibilities include:

Conduct surveillance, detect and act on suspicious activity and ensure the recovery of stolen items.
Walk around the client store, property as you search for suspicious activity by clients and staff.
Monitor previous and live security feeds to detect dubious behaviour.
Approach and question individuals who seem to be acting suspiciously.
Frisk individuals thought to be in unlawful possession of unpaid product.
Apprehend thieves and hold them in a separate area as you wait for the authorities.
Provide eyewitness accounts to the authorities.
Recover stolen products and return to the floor.
Search for and report on vulnerabilities of the client security system.
Evaluate Security and provide recommendations to prevent theft and vandalism for the client.
Complete all reports related in incident and investigation for loss prevention.
Prepare, review and complete all paperwork associated to audits plus other shortage control programs.
Develop and maintain records of interviews, witness, apprehensions, disposition and evidence of recovered merchandise.
Other related duties as assigned.

Qualifications:

Must be computer literate and able to write electronic reports.
Excellent verbal and written English communication skills.
You must be physically capable of extended patrolling, standing, have strong interpersonal skills and customer service orientation.

At Norpro Security Ltd. you can expect:

Competitive wages
Health benefits provided after 3 months of probation
Free uniform
Employment growth opportunity.
Expert training.
Being a part of a team and company that appreciates each other and your efforts.

Please send a copy of your updated Resume, Valid Security Guard License, Valid First Aid Certificate and Use of Force Certificate (if available) to [email protected] and mention ‘’Loss Prevention Supervisor- Rome’s’’ in the subject line.

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from all qualified candidates, without regard to race, color, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, age or disability.

NORPRO Security Ltd.is an inclusive employer. Accommodation is available in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. Individuals requiring accommodation during the application and/or the interview process should contact Human Resources as soon as possible to make appropriate arrangements.

Only those who qualify for an interview will be contacted. An offer of employment will be conditional upon an acceptable Police Criminal Record and Judicial Matters Check (PCRJMC) Record Check.

Pay: $19.40 per hour

Work Location: In person

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