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Account Coordinator

Fintel Connect
Vancouver, BC

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Détails du poste

Temps plein

Compétences

Microsoft Powerpoint
Microsoft Word
Marketing par courriel
Microsoft Excel
Microsoft Outlook
WordPress
Marketing
Analyse de données
Anglais
Esprit d'analyse
Baccalauréat
Gestion de la relation client
SEO
Partenariats stratégiques
Affaires
Leadership
Négociation

Description complète du poste

Who We Are:

Fintel Connect is a fast growing fintech startup on a mission to helping financial services clients like Scotiabank, Wealthsimple, RBC and many others grow through meaningful partnerships. We're the leading affiliate and influencer marketing platform, network, agency and AI compliance engine exclusively built for fintech and banking - and looking for driven, creative and high-achieving marketers to join our team.

The Why:

A competitive base salary
A rapidly growing organization with real career progression and continuous learning
Comprehensive health and wellness benefits
5 Paid personal days
Paid volunteer time to support causes that matter to you
A balanced hybrid schedule with one remote day each week
Team events and social perks
Summer Fridays, every second Friday, start the weekend early

The Role:

As part of the Client Services team, you manage and optimize a portfolio of affiliate partners while recruiting new ones to drive growth and expand market presence. As an Account Coordinator, you assist with client management, including attending meetings, meeting deadlines, and handling daily tasks such as reporting, recruitment approvals, asset management, and coordinating email campaigns. Professionalism and active participation are essential as you develop clear initiatives for both internal and external activities.

The Responsibilities:

Contribute to program strategies for managed clients and network clients
Build strategic relationships with affiliates to increase revenue
Recruit and activate affiliates to the network and for our clients, with a focus on delivering a volume of partners
Meet goals for the affiliate program (i.e. targets for affiliate sign-ups, new accounts and transactions)
Respond to all affiliate queries within 24 hours of receiving
Monitor industry news, competitors, and affiliate websites daily to help stay on top of trends and changes
Increase affiliate traffic and conversions for assigned affiliate programs
Perform Monthly ROI analysis on affiliate programs and commission deals
Share knowledge with teammates through support, training and sharing of experiences
Adhere to business unit requirements for reporting and updating
Demonstrate client relationship management and leadership skills internally and externally; creating an environment of trust and consultation
Demonstrate knowledge of tracking and expert system knowledge by testing and monitoring client systems and training
Demonstrate a clear understanding of individual client’s needs, their businesses and objectives
Offer insight and guidance to troubleshoot and respond to client queries
Create and manage campaign assets as required
Ensure data has been imported correctly into the software by clients and do spot checks on commission calculations to ensure system accuracy
Monitor affiliate content and coverage as needed to ensure compliance with program terms

The Qualifications:

Bachelor's degree in Marketing, Business, Commerce, Public relations or related fields
1+ years of related work experience
Self-motivated and demonstrates initiative
Excellent customer relationship management skills and ability to develop strategic partnerships
Ability to work under pressure and deliver in results and goal-oriented organization
Adaptable team player that is career-oriented
Effective written and spoken communication in English Strong negotiation, analytical and implementation skills
High attention to detail and strong writing and data analysis skills
Proficient in MS Word, Excel, Outlook, PowerPoint, WordPress
Knowledge of SEO, PPC, and email marketing an asset
Legally entitled to work in Canada

At Fintel Connect, we are committed to fostering a diverse and inclusive workplace as an equal opportunity employer. We embrace individuals of all backgrounds, ensuring that everyone has the opportunity to thrive and succeed. We believe that humans are an important and vital part of the recruitment process. We do not use AI in any part of our recruitment process. While we can’t guarantee an interview, we do commit to review your application in full. Join us and be part of a team shaping the future of growth in the financial sector. For more about us, visit our website: Fintel Connect

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