Senior Business Analyst – Business Engagement & Technology Planning
Contract Length: 12 Months-
Work Type: Hybrid - Mon, Tues, Thurs in office / Weds, Fri from home.
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Location: Calgary, AB T2P 3L8
Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.
Job Overview:
- The Senior Business Analyst partners with stakeholders across the Liquid Pipelines business and Technology & Information Services (TIS) to identify business needs, analyze processes, define requirements, and deliver technology solutions that support strategic priorities and operational objectives. Acting as a trusted advisor and key liaison, this role bridges business and technology teams to ensure investments deliver measurable value. The successful candidate brings strong business analysis and consulting expertise, structured problem-solving capabilities, and exceptional stakeholder management skills while serving as an integral member of the TIS Business Engagement team.
Key Responsibilities:
- Partner with business and technology stakeholders to understand strategic objectives, operational priorities, challenges, and technology needs.
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Lead the elicitation, documentation, analysis, and validation of business, functional, and non-functional requirements for technology initiatives and transformation programs.
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Facilitate workshops, interviews, and discovery sessions to identify business needs, process improvement opportunities, and technology-enabled solutions.
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Analyze current-state processes, workflows, systems, and data to identify opportunities for increased efficiency, improved user experience, enhanced decision-making, and higher data quality.
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Develop business cases, process maps, user stories, requirements documentation, acceptance criteria, and other business analysis deliverables.
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Collaborate with solution architects, project teams, vendors, and business stakeholders to ensure proposed solutions align with business requirements and strategic objectives.
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Assess, prioritize, and evaluate technology requests, projects, and enhancement opportunities based on business value, risk, regulatory requirements, and strategic alignment.
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Provide consulting expertise and recommendations by applying business analysis methodologies, industry best practices, and structured problem-solving approaches.
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Participate in solution design reviews and support technology delivery through testing, user acceptance activities, implementation planning, and solution adoption.
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Support change management initiatives and stakeholder communications to facilitate successful transitions to new processes and technologies.
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Monitor solution performance, stakeholder feedback, and business outcomes to identify continuous improvement opportunities and future enhancements.
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Build and maintain strong working relationships across business, operational, and technology teams, acting as a trusted advisor between the Liquid Pipelines business and TIS.
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Drive business modernization through process optimization, digital enablement, cross-functional collaboration, and the delivery of technology solutions that generate measurable business value.
Qualifications:
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Experience within pipeline operations, energy, transportation, utilities, or other large-scale operational environments.
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Knowledge of liquid pipeline operations, integrity management, engineering, commercial services, field operations, or asset management.
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Professional certifications such as CBAP, CCBA, PMI-PBA, PMP, Agile, or related credentials.
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Demonstrated experience supporting digital transformation, business process improvement, and technology-enabled change initiatives.
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Strong analytical, facilitation, stakeholder engagement, and communication skills.
Key Success Measures:
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Business requirements are clearly defined, validated, and aligned with organizational strategy.
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Technology solutions deliver measurable business value and support operational objectives.
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Process improvement and digital enablement opportunities are identified and successfully implemented.
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Strong partnerships and collaboration are maintained across business and technology functions.
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Effective application of business analysis and consulting practices to support transformation and continuous improvement initiatives.
Ideal Candidate
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The ideal candidate combines strong business analysis, stakeholder engagement, and consulting capabilities with experience supporting business transformation initiatives. They are comfortable working in ambiguous environments, engaging senior leaders, and facilitating decisions across diverse stakeholder groups. A skilled problem solver, they can translate complex business challenges into practical, technology-enabled solutions that deliver measurable value. Experience in consulting or professional services is highly valued, as is exposure to energy, utilities, pipeline operations, or other asset-intensive industries. They are collaborative, adaptable, and effective at building trusted relationships while driving continuous improvement and business outcomes.
Looking for meaningful work? We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
To submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or [email protected].
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