Field Service Mechanic – Service Truck & Shop Support
Company: Strait Way Ltd.
Locations: Coaldale, AB and Broxburn (Lethbridge County), AB
Job Type: Full-time
Strait Way Rentals, proudly based in Coaldale Alberta, is seeking a skilled field service technician to join our dynamic team! Enjoy the convenience of starting your day close to home while working with a company that values your expertise. If you value quality work, possess a strong work ethic, and take pride in your craftsmanship, we want to hear from you. We're looking for a self-motivated professional who is adept at self-managing, proactively problem-solving, and thinking logically to deliver top-notch service to our clients.
Who We Are
At Strait Way Rentals, we’re dedicated to the service of medium-duty to heavy equipment. Our repair expertise includes but is not limited to:
Aerial equipment, ( Scissor lifts, Boom lifts, Telehandlers)
skid steers,
excavators,
generators,
compressors,
compaction,
With a strong focus on electrical, and hydraulic systems, Strait Way’s service department is ready to serve local customers across Southern Alberta. We provide mobile service to customer sites and perform larger repairs at our workshop in Broxburn Business Park This position is ideal for a technician who enjoys variety, can work independently, and wants to be part of a smaller company where initiative and teamwork are valued.
What we offer
- Full Manufacturer Technical Support for all makes and models serviced
- Comprehensive Training and Resources, including service and parts manuals
- Service Trucks for dedicated fieldwork
- Supportive, Team-Oriented Environment with lead technicians available for assistance
- Growth Opportunities within the company
- Our culture believes in powering your potential
Your Role
- Efficiently diagnose and repair machinery and lift equipment based on customer needs. (Strong Electrical diagnostic skills an asset.)
- Build strong relationships and rapport with customers by clearly communicating job scopes and repair requirements.
- Complete tasks as directed by the Service Coordinator, providing regular updates and working in a team environment to reach the common goal.
- Coordinate with the Parts department to prepare all required parts for site visits.
- Complete work order forms, warranty paperwork, and maintain accurate, organized records.
- Follow manufacturer and company safety policies
- Maintain clean, organized work environments at all job sites.
- Read and interpret service data, schematics, technical manuals, and written or diagram-based instructions.
- Perform shop-based repairs, inspections, and preventative maintenance when not dispatched, ensuring the rental fleet is safe and ready to go.
Experience Required
- Minimum Red Seal Designation or equivalent
- Background in aerial equipment preferred.
- Strong technical knowledge and understanding of diesel and spark ignition engines, electrical schematics, hydraulic schematics, and control systems.
- Skilled in electrical troubleshooting, with experience diagnosing continuity issues, voltage drops, shorts, and interpreting complex electrical schematics
- Proficient in diagnosing and repairing hydraulic systems, including troubleshooting hydraulic circuits, replacing seals, fittings, valves, and understanding pressure and flow dynamics
- Skilled in using diagnostic software and computer-based tools for troubleshooting and system analysis, with the ability to interpret diagnostic data effectively
- Equipped with a set of essential tools required for diagnostic and repair tasks
- Valid driver’s license and suitable driving record for operating a company service truck.
- Solution-oriented and able to work independently with little supervision
Preferences
- Experience with Genie, JLG, Bobcat, and Skyjack equipment, plus generators, small engines, and air compressors, is an asset.
- Good communication and interpersonal skills; comfortable interacting with customers on-site.
- Able to interpret written, oral, diagram, or schematic instructions.
- Proactive individual with the ability to work independently in the field
- Field service experience is preferred; in-shop training and support are available as needed
- Bring optimism and positive energy to every task.
- Work collaboratively and support the team.
- Demonstrate a strong drive for personal and professional growth.
Compensation & Benefits
- Competitive hourly wage based on experience and qualifications
- Full-time hours with opportunity for additional hours depending on workload.
- Factory training from manufacturers like Genie, JLG, Skyjack, etc.
- Friendly, small-company work environment.
- Opportunity to grow and develop both professionally and personally.
- Benefits include, healthcare, vision, dental through a spending account.
How to Apply
Please submit your resume by:
Dropping it off in person at:
Strait Way Ltd. – 1426 12 St., Coaldale, AB
or
Strait Way Ltd. – #6 109 Broxburn Blvd., Lethbridge County, AB
Email [email protected]
Job Type: Full-time
Pay: $40.00-$48.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Education:
- AEC / DEP or Skilled Trade Certificate (preferred)
Language:
Licence/Certification:
- Driving Licence (required)
Work Location: In person
