6 meilleures offres (technical support, calgary, ab) (à pourvoir)

Installation Technical Support Representative
Gemstone Lights —Calgary, AB
- De 65 000 $ à 75 000 $ par an
- Temps plein
- Anglais
- En présentiel
- Congés payés
Postuler rapidement
14 h
Specialist - IT ETRM Systems Dev (Lead/Principal)
Parkland —Calgary, AB
- Temps plein
- SQL
- Gestion de projet
- Capacités de présentation
Postuler rapidement
Specialist - IT ETRM System (Lead/Principal)
Parkland —Calgary, AB
- Temps plein
- Microsoft Excel
- Service à la clientèle
- Microsoft Office
Postuler rapidement
Fixed Operations Software Training Team Lead
PBS Systems —Calgary, AB
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
Lead Specialist – IT SAP
Parkland —Calgary, AB
- Temps plein
- Esprit d'analyse
- Gestion de projet
- Baccalauréat
Postuler rapidement
Senior Specialist - IT Apps Dev
Parkland —Calgary, AB
- Temps partiel
- Informatique
- Ingénierie
- Windows
Postuler rapidement

Discover related jobs

Based on your search for technical support jobs.

CAD Technician
Ray-Mont Logistics —Canada
Préparer des plans de site, plans de nivellement, plans d’implantation des services publics, coupes et détails techniques. Data management of project files.
Postuler rapidement
il y a 1 jour

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Support Analyst (Technical)
Clariti Cloud Inc. —Toronto, ON
Be the first point of contact for inbound customer support requests — answering how-to questions, explaining product functionality, and providing walkthroughs…
De 70 000 $ à 80 000 $ par an
Postuler rapidement
il y a 3 jours
IT Support- Intern
Industrial and Commercial Bank of China (Canada) —Richmond Hill, ON
Perform technical support for employees in timely and accurate manner through phone and electronically. Employment Type*: Temporary, Part-time.
Postuler rapidement
il y a 9 jours

Show more jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : technical support (calgary, ab)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de Workopolis.

Installation Technical Support Representative

Gemstone Lights
Calgary, AB

Postuler rapidement

Détails du poste

Temps plein
Il y a 14 heures

Avantages

Tenue Décontractée
Gym sur place
Congés payés
Événements d'Entreprise
Stationnement sur place

Compétences

Anglais
Soutien technique

Description complète du poste

Desk-Based Technical Support Specialist (With Field Experience)

Location: Calgary, AB (Office-based with initial field training)

Employment Type: Full-time

About Gemstone Lights

At Gemstone Lights, we are innovators in smart permanent outdoor lighting. We combine technology and craftsmanship to help homeowners and businesses transform their spaces. With over 800 Authorized Dealers across North America, our rapid growth means our dealers rely heavily on us for top-tier training, troubleshooting, and field expertise.

We are expanding our team and looking for another Installation Technical Support Representative. This is a desk-based position fielding phone and Zoom calls, but it requires the mind of a field technician. You won't be reading from a generic script; you will be the ultimate product expert helping contractors and installers solve real-world installation, wiring, and technical challenges in real-time.

What You’ll Do

Learn in the Field: To support our dealers from behind a desk, you need to know exactly what they experience. You will spend your initial onboarding out on multiple physical product installations around Calgary to learn our systems from the ground up.
Provide Desk-Based Field Support: Serve as the go-to technical point of contact for our North American dealer network, resolving complex issues primarily over the phone and via Zoom.
Troubleshoot Real-World Issues: Guide dealers through low-voltage wiring, product connectivity, layout planning, and system setup challenges while they are out on active job sites.
Train & Mentor: Conduct technical onboarding and training sessions for new dealers, including guided design calls and first-install mentorship.
Improve the Network: Document common field issues, collaborate with product teams, and build out our technical knowledge base.

Who You Are (The Right Fit)

Street Smarts behind a Desk: You can easily picture what an installer is looking at on a roofline or inside a control box just by listening to them describe it over the phone.
An Active Communicator: You can speak the language of contractors, installers, and electricians, breaking down complex technical steps into plain, easy-to-follow verbal instructions.
Resilient & Resourceful: You don't panic when an installer calls from a ladder with a unique problem. You ask the right questions, diagnose the issue quickly, and talk them through the solution.

Qualifications

Hands-on Technical Aptitude: Prior experience working in low-voltage systems, electrical, networking, home automation, or a hands-on trade is highly preferred.
Phone/Desk Readiness: Comfortable sitting at a desk and managing a high volume of phone and Zoom support calls daily.
Problem-Solving Experience: Prior experience in technical support, trades, or dealer relations where you had to think on your feet.
Locally Mobile: Must be able to go on-site to local Calgary installations during your initial training and onboarding phase.

Why You’ll Love Working Here

Work with a passionate, supportive, and rapidly growing team.
Opportunities for career growth and advancement as we scale.
Competitive compensation and benefits.

How to Apply (READ CAREFULLY)

We want to see your practical problem-solving skills in action. To be considered for this role, please submit your resume and include a brief answer to the following question in your application:

Job Type: Full-time

Pay: $65,000.00-$75,000.00 per year

Benefits:

Casual dress
Company events
On-site gym
On-site parking
Paid time off

Work Location: In person

Postuler rapidement

Affinez votre recherche

technical support emplois - calgary, ab

Installation Technical Support Representative

Specialist - IT ETRM Systems Dev (Lead/Principal)

Specialist - IT ETRM System (Lead/Principal)

Fixed Operations Software Training Team Lead

Lead Specialist – IT SAP

Senior Specialist - IT Apps Dev

Discover related jobs

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : technical support (calgary, ab)

Related Searches

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact