The Organization:
We are a provider of high-quality healthcare with 10 clinics in the GTA and South Western Ontario region. We are committed to providing diagnostic care and imaging that will assist in the early detection of disease, plan patient management and effectively monitor treatment. We support thousands of referring physicians and hospital programs including an exclusive partnership with Sunnybrook Hospital as the Rapid Cardiology Clinic and Heart Failure outpatient center.
Our areas of expertise include Nuclear Cardiology, Nuclear Medicine, Cardiology Testing, MRI, PET and Specialist services.
Our Mission: To set new standards in the delivery of comprehensive, efficient and cost effective health care services with a commitment to high quality patient care.
We can offer you a great environment with an outstanding team and the opportunity for learning and growth.
For more information, please go to www.kmhlabs.com
The Role:
Are you a patient focused Lab Technician with medical administration experience and excellent communication skills?
KMH Cardiology Centres Inc. is growing and we are recruiting for a Full-time Lab Technician/Holters for our busy specialist physician practices in North York and Markham.
This role is primarily focused on ambulatory monitors’ installation and downloads. The role also performs resting 12-Lead electrocardiographic procedures independently to assist the physician with the diagnosis and treatment of patients.
The Accountabilities:
The key accountabilities of the Lab Technician/Holters role include:
Diagnostic Testing
- Obtain high-quality resting 12-lead electrocardiogram (ECG) recordings.
- Install Holter and ambulatory blood pressure monitors and download recorded data.
- Display strong arrhythmia recognition skills.
- Provide physicians with ECG tracings and blood pressure measurements.
- Conduct diagnostic tests in accordance with CSCT standards and KMH protocols, policies, and procedures.
- Instruct and support patients on ambulatory monitoring procedures and the use of equipment, ensuring proper fitting for patient comfort and safety.
- Apply sound clinical judgment and critical thinking during testing to ensure all appropriate diagnostic data is accurately captured.
- Consult with ECG Technologists, Team Leads, supervising physicians, and on-site specialists regarding abnormal studies, quality assurance, and procedural guidance.
Patient Care & Clinical Support
- Coordinate patient care throughout their appointment, including checking patients in, preparing and escorting them to examination rooms, preparing examination or treatment rooms, answering questions, providing post-appointment support, and monitoring the waiting room.
- Interview patients and obtain the required medical history.
- Answer patient enquiries by phone and in person in a helpful, respectful, courteous, and empathetic manner.
- Assist ECG Technologists with daily operations and patient care.
- Help facilitate efficient patient flow.
- Ensure patient confidentiality at all times.
Documentation & Administration
- Maintain accurate electronic medical records, including patient charts, referrals, scanning, uploading, and faxing documentation in support of patient care.
Equipment & Clinic Operations
- Maintain examination rooms and work areas in a clean, organized, and well-stocked condition before, during, and after each shift.
- Ensure all equipment is maintained in good working order and assist with maintaining an appropriate inventory of routine supplies.
Teamwork & Professional Responsibilities
- Work collaboratively with cross-functional teams and other KMH staff to support exceptional patient care while fostering a collegial and respectful clinic environment.
- Attend team meetings and departmental updates
Minimum qualifications:
- Graduate of an approved Laboratory Assistant program or equivalent
- Certified Lab Technician (MLPAO, CSMLS or OSMT)
The Requirements
- ECG and Ambulatory Monitors experience is an asset
- Clinic experience is an asset
- Proven ability to work proficiently in a busy fast paced specialist clinic environment
- Self-directed, detail oriented with an ability to multitask, establish priorities and achieve objectives with minimal supervision
- BLS
- Phlebotomy experience is an asset
- Strong knowledge of medical terminology
- Excellent verbal and written communication skills
- Good telephone etiquette
- Proficiency in technology including MS Office and EMR systems experience
- Excellent time management and organizational skills
- Effective analytical and problem-solving skills
- Able to deal with sensitive information with a high degree of diplomacy
- Team orientation
- The ability to provide coverage at both KMH North York and KMH Markham
Our team is passionate about healthcare and includes clinical, clinical administration, and business professionals who share a collaborative and entrepreneurial approach to healthcare. The ECG team takes pride in delivering exceptional patient care while working closely with colleagues across our clinical and support services to provide a seamless patient experience.
This is a full-time role scheduled for 5 days/37.5 hours per week:
Monday- Friday: 8.00 a.m.-4.00/4.30 p.m.
Saturday’s are required on rotation with the team.
This position reports to the Technical Manager: ECG.
We offer a competitive rate, comprehensive benefits, Work Perks, KMH Fit wellness initiatives and the opportunity for growth.
Please submit your current resume and cover letter to apply for this position.
Follow us on https://ca.linkedin.com/company/kmhcardiologycentres
Thank you for your application. Background check and immunizations required. Only candidates selected for an initial virtual or telephone interview will be contacted. No agencies please.
Work Locations:
KMH North York: 1310 Don Mills Rd. #5, North York, ON M3B 2W6
KMH Markham: 50 Minthorn Blvd. Suite 101, Markham, Ontario, L3T 7X8
Pay: From $24.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program
Application question(s):
- Can you provide coverage at both locations?
- Do you have experience with Holters?
- Do you have medical administration experience?
Licence/Certification:
- MLPAO/CSMLS/OSMT (required)
Work Location: In person
