9 meilleures offres (technical support, calgary, ab) (à pourvoir)

Applications Engineer
Hexagon —Calgary, AB
- Temps plein
- Ingénierie
- Anglais
- Esprit d'analyse
Bilingual Automotive Software Onboarding Specialist (Fixed Ops)
PBS Systems —Calgary, AB
- Temps plein
- Bilingue
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
- Congés payés
DTO - Bilingual Trainer Sales
PBS Systems —Calgary, AB
- 4 800 $ par mois
- Temps plein
- Bilingue
- Microsoft Word
- Microsoft Excel
- Jours fériés payés
- Assurance Dentaire
il y a 1 jour
Spécialiste, soutien comptable
MNP —Calgary, AB
- Travail hybride
- Bilingue
- Informatique
- Anglais
- Congés payés
Specialist - IT ETRM Systems Dev (Lead/Principal)
Parkland —Calgary, AB
- Temps plein
- SQL
- Gestion de projet
- Capacités de présentation
Postuler rapidement
Specialist - IT ETRM System (Lead/Principal)
Parkland —Calgary, AB
- Temps plein
- Microsoft Excel
- Service à la clientèle
- Microsoft Office
Postuler rapidement
Fixed Operations Software Training Team Lead
PBS Systems —Calgary, AB
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
Lead Specialist – IT SAP
Parkland —Calgary, AB
- Temps plein
- Esprit d'analyse
- Gestion de projet
- Baccalauréat
Postuler rapidement
Senior Specialist - IT Apps Dev
Parkland —Calgary, AB
- Temps partiel
- Informatique
- Ingénierie
- Windows
Postuler rapidement

Discover related jobs

Based on your search for technical support jobs.

Customer Service Professional, Sales
ATS Traffic Ltd. —Calgary, AB
Answer and direct all incoming calls, greet walk-in customers. This position is the first point of contact for customers looking to rent equipment from ATS.
Postuler rapidement
il y a 4 jours
Customer Care Loyalty Specialist - CSR - BIL
Xplore Inc —Calgary, AB
Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and…
Postuler rapidement
il y a 2 jours

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Support Analyst
YM Inc. —North York, ON
*SDLC exposure* — Familiarity with the full software development lifecycle, including analysis, development, testing, and deployment.
De 65 000 $ à 70 000 $ par an
Postuler rapidement
Senior Systems Administrator (Storage Services)
Moneris Solutions —Toronto, ON
A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship,…
De 99 121 $ à 134 522 $ par an

Show more jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : technical support (calgary, ab)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de Workopolis.

Applications Engineer

Hexagon
Calgary, AB

Postuler dès maintenant

Détails du poste

Temps plein

Compétences

Ingénierie
Anglais
Esprit d'analyse
Essai de logiciels
Électrotechnique

Description complète du poste

Overview:

Hexagon Autonomous Solutions is looking for an Applications Engineer to join our team in Calgary, AB. Reporting to the Senior Manager, North America Customer Support, in this role, you will help us drive our business forward by providing 2nd-tier support to our customers. In this exciting hands-on position, you will utilize your GNSS+INS expertise to ensure our customers’ success. This position will have a strong focus on supporting NovAtel, VERIPOS and AutonomouStuff customers in North America. The team collaborates closely with Customers, Sales, Product Management, and Engineering.

The Location: This position is based in Calgary, AB.

The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Our technologies are shaping the production and people-related ecosystems to become increasingly connected and autonomous — ensuring a scalable, sustainable future.

Responsibilities:

As an Applications Engineer, you will be responsible for these activities:

Oversee 2nd tier case management for Hexagon products and services
Provide technical support for both pre-sales opportunities and post-sales issues:
- Assist customers with troubleshooting, diagnosing, and resolving product or service issues by phone or email
- Provide data analysis to customers who are experiencing issues when applicable
- When applicable, contribute to Root Cause Analysis (RCA) of the issue reported to identify the underlying cause
- Assist customers with product installation, setup, and configuration
- Provide customers with information about product features and specifications
- Ensure customer satisfaction by addressing customer issues in a timely manner and providing follow-up communication
Identify and escalate complex issues to engineering teams when necessary
Review and contribute to technical support documentation, including Frequently Asked Questions and Application Notes
Visit customers in-person to resolve issues or provide onsite support

Qualifications:

Must-Have:

Degree in Geomatics Engineering, Electrical Engineering, or related field, with 2+ years of related GNSS+INS industry experience
Proven problem-solving skills
Strong analytical and critical thinking skills
Exceptional interpersonal skills and the ability to work well with others
English fluency with excellent verbal and written skills
Ability and willingness to travel internationally

Key Success Factors:

Able to communicate effectively with customers through phone or email
Able to balance competing priorities and work efficiently
High attention to detail and highly organized
Quick learner, and a strong desire to continuously acquire new knowledge and skills
Able to work independently and collaborate effectively with cross-functional teams
Able to maintain a positive attitude and be able to handle challenging situations with a can-do attitude

Nice-to-Have:

Experience working directly with customers, preferably in the delivery of support or services
Experience working with ROS packages, architecture, and communication protocols
Experience working with IMU, INS, and sensor fusion
Experience in software testing and/or post-processing GNSS/INS data

Not sure if you meet all the qualifications for this role? Let us decide! At Hexagon, we are committed to a diverse and inclusive work environment. If you’re excited about the opportunities this role could bring, we encourage you to apply. If you have any questions about the role or our company, please email our team at [email protected] and we will be pleased to follow up with you. Please do not send cover letters or resumes to this address.

Postuler dès maintenant

Affinez votre recherche

technical support emplois - calgary, ab

Applications Engineer

Bilingual Automotive Software Onboarding Specialist (Fixed Ops)

DTO - Bilingual Trainer Sales

Spécialiste, soutien comptable

Specialist - IT ETRM Systems Dev (Lead/Principal)

Specialist - IT ETRM System (Lead/Principal)

Fixed Operations Software Training Team Lead

Lead Specialist – IT SAP

Senior Specialist - IT Apps Dev

Discover related jobs

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : technical support (calgary, ab)

Related Searches

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact