18 meilleures offres (technical sales representative, calgary, ab) (à pourvoir)

Team Lead Customer Service
Flowchem —Calgary, AB
- Heures supplémentaires
- Service à la clientèle
- Systèmes PGI
- Microsoft Office
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Branch Manager
Refrigerative Supply Limited —Calgary, AB
- Sur appel
- Microsoft Excel
- Microsoft Outlook
- Vente
- Programme d'Aide aux Employés
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Solutions Engineer III - Enterprise Solutions Consultant I - Landmark
Halliburton —Calgary, AB
- Temps plein
- Informatique
- Vente
- Ingénierie
Regional Account Manager
Critical Environment Technologies Canada Inc. —Calgary, AB
- Temps plein
- Télétravail
- Déplacements à prévoir jusqu'à 50%
- Vente
- Ingénierie
- Assurance Dentaire
- Assurance Vision
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Administrative Sales Assistant
PrairieGeo —Calgary, AB
- De 18 $ à 22 $ de l’heure
- Travail hybride
- Microsoft Powerpoint
- Microsoft Word
- Logiciels de GRC/CRM
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Account Manager
Flow Control Group —Calgary, AB
- Temps plein
- Vente
- Ingénierie
- Baccalauréat
- Assurance Dentaire
- Congés payés
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Sales Associate
Maple Craft Inc. —Calgary, AB
- De 16 $ à 20 $ de l’heure
- Temps plein
- Vente
- Service à la clientèle
- Anglais
- Congés payés
- Assurance Vision
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Account Executive
Bosch Building Technologies —Calgary, AB
- Temps plein
- Vente
- Diplôme d'études secondaires
- Baccalauréat
Senior Account Executive
Bosch Building Technologies —Calgary, AB
- Temps plein
- Microsoft Outlook
- Vente
- Windows
Application Engineering Specialist – Alberta
Armstrong Fluid Technology —Calgary, AB
- Temps plein
- Télétravail
- Schémas
- Ingénierie
- Microsoft Office
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Diabetes Clinical Specialist (Canada, Southern Alberta/Southern Saskatchewan)
MiniMed —Calgary, AB
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Aircraft Transactions Manager
Avmax Careers - Canada —Calgary, AB
- Temps plein
- PMP
- Microsoft Office
- Esprit d'analyse
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Outside Sales Representative
Groundworks Canada Corporation, Inc. —Calgary, AB
- Temps plein
- Vente
- Déplacements à prévoir
- Assurance Invalidité
- Assurance Dentaire
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Directeur des ventes - Canada
Bailey International —Canada
- De 170 000 $ à 185 000 $ par an
- Temps plein
- Bilingue
- Déplacements à prévoir jusqu'à 50%
- Vente
- Assurance Invalidité
- Programme d'Aide aux Employés
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Sales Representative - Engineering Services
Demand For HR —Canada
- Travail hybride
- Logiciels de GRC/CRM
- Vente
- Ingénierie
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Territory Sales Representative
The Diversco Group of Companies —Calgary, AB
- À partir de 60 000 $ par an
- Temps plein
- Travail hybride
- Vente
- Déplacements à prévoir
- En présentiel
- Assurance Invalidité
- Assurance Dentaire
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il y a 2 jours
Sales Representative
Fergus Bix Canmore —Calgary, AB
- De 100 721,36 $ à 121 805,84 $ par an
- Temps partiel
- Bilingue
- Vente
- Service à la clientèle
- Réductions Tarifaires
- Assurance Dentaire
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il y a 2 jours
District Sales Coordinator
Amrize —Calgary, AB
- Temps plein
- Google Suite
- Vente
- Service à la clientèle
- Assurance Dentaire
- Bourses d'Études
il y a 2 jours

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : technical sales representative (calgary, ab)

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Team Lead Customer Service

Flowchem
Calgary, AB

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Détails du poste

Temps plein

Compétences

Service à la clientèle
Chaîne d'approvisionnement
Systèmes PGI
Pétrole et gaz
Microsoft Office
MRP
Diplôme d'études secondaires
Baccalauréat
Sens de l'organisation
Affaires
Diplôme d'associé
Leadership
Gestion logistique
Compétences en communication

Description complète du poste

Company Overview:

We are a provider of high quality, cost-effective valve lubricants primarily for the oil and gas storage, pipeline and gas distribution markets. We manufacture and distribute industrial sealants and lubricants, as well as related products, such as lubrication equipment and fittings. We serve the global valve maintenance market with value-added specialty products that enable optimal valve operation and help prevent costly, unscheduled downtime at customer facilities and pipelines. In addition, our products provide important safety benefits along with preventing fugitive valve emissions.

About the Role

This position is responsible for providing exceptional customer support by processing orders, addressing customer inquiries, and resolving issues in a timely and professional manner to ensure customer satisfaction and retention. The Sr. Customer Service Representative (CSR) will work closely with the Sales and Operations teams to ensure customer satisfaction and efficient order fulfillment.

As a senior member of the customer service team, this role provides day-to-day guidance, support, and oversight to peers, helping to drive consistency, quality, and adherence to processes. The position acts as a key point of contact for escalations, supports onboarding and training of new team members, and contributes to continuous improvement initiatives across customer service operations.

Internally this position will have the title of Sr. Customer Service Representative.

Principal Duties and Responsibilities

Serve as the primary point of contact for customer inquiries via phone, email, and other communication channels
Provide day-to-day guidance and direction to Customer Service team members, promoting consistency in processes and service delivery
Act as the primary escalation point for complex customer issues and support timely resolution
Support onboarding and training of new team members, including systems, processes, and best practices
Monitor team workflows and help ensure service levels and response times are consistently met
Identify recurring issues, training gaps, and process inefficiencies, and recommend improvements to leadership
Lead or support process improvement initiatives to enhance customer service operations
Process customer orders and manage the full order lifecycle, including entry, confirmation, tracking, and post-delivery follow-up
Maintain strict adherence to documentation standards to support customs clearance and regulatory compliance
Act as a key liaison between Sales, Operations, Logistics, and Finance to ensure alignment and prevent errors
Assist in resolving customer complaints, claims, returns, and exchanges
Provide basic technical support and accurate product and service information to customers
Maintain accurate records of customer interactions and transactions for reporting and analysis
Generate and distribute customer reports and support invoicing and billing processes as needed

Qualifications

Education

High School Diploma or equivalent required
Associate or Bachelor’s Degree in Business Administration, Supply Chain, or a related field preferred.

Experience

Minimum 3–5 years of experience in customer service, order processing, or a related role
3+ years of demonstrated leadership experience, including providing guidance, training, or informal oversight to team members
Experience in the manufacturing or oil & gas industry is a plus
Prior experience working with ERP/MRP systems preferred

Certificates, Licenses, and Registrations

Certified Customer Service Professional (CCSP) an asset.

Skills and Abilities / Core Proficiencies

All Company Core Proficiencies as well as the following job specific competencies:

Strong communication skills, both verbal and written
Demonstrated leadership capability with the ability to guide, support, and influence team members without direct authority
Strong decision-making and problem-solving skills, particularly in handling escalations
Ability to provide coaching, training, and knowledge sharing to support team development
High level of accountability with ownership of both individual and team outcomes
Excellent customer service skills with strong attention to detail and accuracy
Ability to multitask, prioritize workload, and manage time effectively in a fast-paced environment
Strong organizational skills with a focus on data accuracy and documentation compliance
Ability to collaborate effectively with cross-functional teams
Proficiency in Microsoft Office Suite and customer service-related systems

Physical Requirements

The physical requirements for this job include the ability to sit for extended periods while using a computer. There may also be occasional lifting of office supplies or small packages up to twenty-five (25) lbs. Additionally, the role involves the ability to engage in repetitive tasks, such as data entry.

Work Conditions

The position is office-based with occasional interaction with warehouse or operations teams. The work schedule follows standard business hours, with occasional overtime as needed. This role operates in a fast-paced environment that requires adaptability and responsiveness to customer needs.

Equal Opportunity Statement

It has been and will continue to be the policy of Flowchem and affiliates not to discriminate against any employee or applicant for employment because of their race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected status.

Disclaimer
The preceding job description is intended to provide information on the general nature and level of work to be performed by this position. It is not intended to be a detailed description of the job or be interpreted as a comprehensive listing of all duties, responsibilities, and qualifications required of employees assigned to this job. At times employees are expected to perform other duties assigned by management that fall within the generally expected scope of this position.

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technical sales representative emplois - calgary, ab

Team Lead Customer Service

Branch Manager

Solutions Engineer III - Enterprise Solutions Consultant I - Landmark

Regional Account Manager

Administrative Sales Assistant

Account Manager

Sales Associate

Account Executive

Senior Account Executive

Application Engineering Specialist – Alberta

Diabetes Clinical Specialist (Canada, Southern Alberta/Southern Saskatchewan)

Aircraft Transactions Manager

Outside Sales Representative

Directeur des ventes - Canada

Sales Representative - Engineering Services

Territory Sales Representative

Sales Representative

District Sales Coordinator

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : technical sales representative (calgary, ab)

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