The Company
Located in downtown Kingston, Events & Management Plus Inc. (EM+) offers a range of services to Not for Profit Societies and Charities. With ongoing growth and expansion, we continue to add to our team that provides full-service association and event management across Canada. To learn more about us please visit our website at: www.eventsmgt.com
Located in downtown Kingston, Events & Management Plus Inc. (EM+) offers a range of services to Not for Profit Societies and Charities. With ongoing growth and expansion, we continue to add to our team that provides full-service association and event management across Canada. To learn more about us please visit our website at: www.eventsmgt.com
About the Role
The Account Coordinator (AC) is responsible for providing exemplary administrative and customer service support to the Account Managers, including support to the operations teams and the event management teams. This role requires the AC to demonstrate flexibility, take initiative, and ensure the Account Managers are fully supported in the lead role. The AC works in a procedural, consensus-building manner with all staff at EM+ in keeping with the firms’ vision, mission and values.
The Account Coordinator should have a passion for delivering outstanding customer service. The AC must be hard working with the ability to manage multiple priorities and work independently and as part of a multi-disciplinary team.
Specific Accountabilities Include:
- Provides administrative support to the Account Manager
- Meets regularly with the Account Manager and team to review and anticipate needs for the clients Creating communications to members and related stakeholders using email marketing platforms (e- newsletters, membership renewal notices, promotions for upcoming events, etc.)
- Updating website and social media content to reflect current client initiatives as required Membership management using websites and in-house databases; processing and recording payments, managing renewal notices, importing data, running queries/reports, follow-ups with members as required
- Event registration management using websites and in-house databases; processing and recording payments, importing data, running queries/reports, follow-ups with registrants as required
- Other duties as assigned
Skills, Experience and Attributes Include:
- Successful completion of a university degree or relevant college diploma Experience working in an administrative role
- Excellent organizational, time management and administrative skills Strong interpersonal communication skills
- Keen interest in and understanding of evolving technologies and office protocols Strong written and analytic skills
- Proactive team player, flexible and self-motivating
- Ability to work independently, manage a variety of tasks concurrently, and perform well under pressure
- Ability to see the big picture while being attentive to the details
- Exceptional judgment, discretion and diplomacy in order to deal with the various community members
- Proven track record of confidentiality and integrity
- Adaptable to change
- Creativity and professional demeanor
We thank all applicants for their submissions however, only those under consideration will be contacted. No phone calls, please.
We are committed to maintaining inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted in relation to this or any other job opportunity, please advise a representative in a timely manner of the accommodation measures which are required in order to enable you to be assessed in a fair and equitable manner. All information received relating to accommodation measures will remain confidential. Please note that we will not automatically consult accommodation requests from prior selection processes. Selected candidates should therefore advise of their accommodation needs for each and every position they are contacted about or offered.
Work Environment:
This is a remote position that requires employee to provide home internet at their own cost. Computer will be provided.
Job Type: Full-time
Pay: $45,000.00-$48,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
Work Location: Remote
