4 meilleures offres (front office supervisor, on) (à pourvoir)

Front Desk Clerk/Night Auditor (FT/PT), Tru Bracebridge, ON
Tru by Hilton, Bracebridge, ON —Bracebridge, ON
- 18 $ de l’heure
- Temps plein
- Mathématiques de base
- Hôtel
- Diplôme d'études secondaires
- Assurance Dentaire
- Programme d'Aide aux Employés
Postuler rapidement
il y a 14 jours
Night Audit/Guest Services Agent
Hampton Inn by Hilton Port Hope Cobourg —Port Hope, ON
- De 17,60 $ à 19,16 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Anglais
- Hôtel
Postuler rapidement
il y a 9 jours
Guest Services Agent - 1010
Staybridge Suites —Hamilton, ON
- À partir de 17,60 $ de l’heure
- Temps partiel
- Bilingue
- Microsoft Excel
- Service à la clientèle
Postuler rapidement
Document Technician Repack
Pure Flavor Farms —Leamington, ON
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postuler rapidement

Related jobs to explore

Based on your search for front office supervisor

Executive Administrative Assistant / Office Manager
Jack Link's Protein Snacks —Mississauga, ON
Manage confidential documents and maintain organized filing systems. Jack Link’s is participant in the federal E-Verify program to confirm the identity and…
De 68 000 $ à 85 000 $ par an
Postuler rapidement
il y a 2 jours
PROJECT MANAGER CITY CLERKS OFFICE (INTERNATIONAL RELATIONS)
City of Toronto —Toronto, ON
Sound judgement, highly developed conflict resolution, and problem-solving skills with demonstrated political acuity and success in situations requiring a high…
De 105 241 $ à 146 191 $ par an
il y a 2 jours

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Night Audit/Guest Services Agent
Hampton Inn by Hilton Port Hope Cobourg —Port Hope, ON
Register guests into their guest rooms as per reservations & check out guests and settles accounts; collect and verify payments – cash, debit, and credit and…
De 17,60 $ à 19,16 $ de l’heure
Postuler rapidement
il y a 9 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : front office supervisor (on)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de Workopolis.

Front Desk Clerk/Night Auditor (FT/PT), Tru Bracebridge, ON

Tru by Hilton, Bracebridge, ON
Bracebridge, ON

Postuler rapidement

Détails du poste

Temps plein
Il y a 14 jours

Avantages

Assurance Dentaire
Programme d'Aide aux Employés

Compétences

Utilisation d'un ordinateur
Mathématiques de base
Diplôme d'études secondaires
Compétences en informatique
Compétences en communication
Hôtellerie

Description complète du poste

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Clerk/Night Auditor (Full-time and Part Time positions) for the Tru by Hilton, in Bracebridge, ON!

Job Purpose:

Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

Responsible for greeting every guest with a smile and positive attitude.
Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.

Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests’ names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests’ with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company including, but not
limited to those contained in the associate handbook.
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests’ room numbers.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 20 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment

Other:

Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

Starting Rate = $18.00/hour
Team Driven and Values Based Culture
Medical and Dental for full time employees
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
Employee discount
Parental leave
Referral program

Postuler rapidement

Affinez votre recherche

front office supervisor emplois - on

Front Desk Clerk/Night Auditor (FT/PT), Tru Bracebridge, ON

Night Audit/Guest Services Agent

Guest Services Agent - 1010

Document Technician Repack

Related jobs to explore

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : front office supervisor (on)

Related Searches

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact