Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
ROLE PURPOSE
This position will assist the supervisor in providing orientation, training, work direction, and guidance to residence workers. Assists clients to live successfully in residential settings such as group homes. Ensures that clients’ physical, emotional, social, educational, and medical needs are met. Assists client to enhance quality of life with activities of daily living and the development of life skills.
LOCATION
Maple Ridge, BC
STATUS AND CLASSIFICATION
Unionized. This position is open to all genders.
HOURS
40 hours per week; Tuesday – Saturday, 1615 - 0015
WHAT WE OFFER?
- Committed Living Wage Employer.
- 2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC.
- 2023 High-Performance Culture Award from Supporting Lines.
- Competitive benefits package, including health, wellness, and pension plan.
- Career and personal development, with the ability to grow in a diverse range of programs and departments.
- Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management.
- Access to On-Demand Pay to withdraw earned wages before payday.
- Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months).
REPORTING AND WORKING RELATIONSHIPS
- Reports and is accountable to the Program Manager of the facility or their designate.
- Participates actively in house, staff, and staff/resident meetings.
- Participates as a member of the Connective staff team.
- Liaises with outside professionals from other agencies or government bodies as required.
KEY ACCOUNTABILITIES
- Assists the supervisor in providing orientation, training, work direction, and guidance to residence workers by performing duties such as clarifying program policies, reviewing work, and scheduling residence workers. Provides input to residence workers’ performance evaluations.
- May oversee the operation of the residence in the absence of the supervisor or as directed.
- Participates in the assessment, goal setting and program planning (Personal Service Plan) for individuals living in a residence. Documents, implements, and provides input into the evaluation of the program.
- In cooperation with the Residence Manager, is available to all resource staff, in case of emergencies. This may include carrying the pager or cell phone 24 hours a day.
- Provides life skills training such as meal preparation, housekeeping, personal care skills, and personal finance and implements personal service plans.
- Assists clients with activities of daily living such as feeding, lifts, transfers, hygiene, grooming, and toileting.
EXPERIENCE AND SKILLS
- Functions independently while on shift and adhere to Residence Policy and Procedures.
- Works in a high stress environment, often dealing with clients in crisis situations.
- Demonstrates initiative, independence, and efficiency.
- Demonstrates a level of physical fitness to effectively carry out the required duties of the program and to meet the operational needs of the residence.
- Works 40 hours per week with time apportioned through days, evenings, overnights, and weekends as necessary to meet the program and client needs.
- Provides appropriate personal transportation with required business insurance coverage to enable the movement of the worker and resident around the Lower Mainland as required by the goals of the program.
- Is a member of CUPE local 1936-11.
- Receives benefits and work within the conditions as outlined in the Collective Agreement and Personnel Policies.
QUALIFICATIONS
We are seeking a highly motivated individual with a proven ability to work within a fast-paced, growth-focused environment. The ideal candidate has:
- A university Degree in a relevant branch of the Behavioral Sciences.
- Experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations.
- An understanding of providing service to people with different learning abilities.
- Demonstrated experience in an applicable residential setting.
- Demonstrated a good working knowledge of the technical details important to the functioning of group residences.
- An awareness of the Ministry of Children and Family Development (the contractor) concerns, laws and policies related to the specific residence program.
- Demonstrated the ability to teach skills and work effectively with others.
- Knowledge of theory, principles and practices in the fields related to the particular residence.
- Excellent written and verbal communication skills in English.
REQUIREMENTS
- Ability to successfully complete a Children and Vulnerable Persons Criminal Records and Ministry of Child and Family Development Clearance check process.
- Ability to successfully pass a reference check.
- Current Emergency First Aid Certificate (please refer to the Certificates accepted in B.C. - WorkSafeBC).
- Valid BC Class 5 Driver's License.
- Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients.
- Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirements.
COMPENSATION
As Connective is a unionized environment, the starting wage is $30.95 per hour. The wage will increase with every 2,000 hours worked up to a maximum of $35.52 per hour.
Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.
INCLUSION
At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.
For more information on Connective’s services and locations, visit our website at https://connective.ca/
