End Homelessness St. John's (EHSJ) exists to prevent and end homelessness in St. John's. Working collaboratively with community and public systems’ stakeholders, EHSJ leads the coordination and integration of system-wide planning to ensure St. John’s can become the next community in Canada to end homelessness.
The Housing Property Coordinator plays a key role within HomeConnect, a Housing First-based program dedicated to supporting individuals in achieving and maintaining stable housing. Grounded in the belief that everyone deserves a home and that people are better able to move forward in their lives once housed, this role bridges the gap between property management, housing stability, and client support.
The Housing Property Coordinator is responsible for growing the HomeConnect housing stock, coordinating repairs and maintenance, developing partnerships with landlords and community stakeholders, and providing oversight and coordination of related staff activities. This is a highly hands-on, on-site role that requires regular work within client units and residential properties to ensure residences are safe, well-maintained, and conducive to successful tenancies. Working closely with landlords, tenants, and community partners, the Housing Property Coordinator conducts property inspections (training provided), coordinates and assists with unit repairs and turnovers, and supports housing retention by reducing barriers to housing stability and promoting positive housing outcomes. The successful candidate must be comfortable working in a variety of residential environments and managing situations that require physical effort, including moving furniture, supplies, and other heavy materials in a safe and professional manner.
Responsibilities:
Property & Facility Coordination
- Ensure properties remain safe, clean, and well-maintained. Monitor and oversee workflow coordination of Property Leads and coordinate maintenance scheduling as required.
- Identify maintenance needs, coordinate repairs, and liaise with contractors, landlords, maintenance providers, and the property team.
- Monitor property concerns, safety risks, damages, and required preventative maintenance.
- Coordination of turnover processes including ensuring completion of inspections, move-ins, move-outs, cleaning, and readiness for occupancy.
- Support and assist the team with tenant life skill building, junk removal, pest control, city bi-law regulations, and property upkeep.
- Maintain inventory of furnishings, supplies, household items, and equipment.
- Ensure compliance with health, safety, fire, and housing standards.
- Ensure compliance and maintenance needs are addressed promptly
Leadership and team supervision:
- Provide day-to-day supervision, guidance, and support to Property Leads, Admin, and Operational Support.
- Coordinate and oversee staff schedules, workload distribution, and service priorities.
- Provide mentorship, coaching, and training to staff to support professional growth and service excellence.
- Work with community partners to promote housing retention and stability.
Landlord & Community Engagement
- Serve as a liaison between landlords, tenants, and support teams to address tenancy concerns proactively.
- Organize and host Landlord meetings, including agenda and minutes
- Communicate with Landlords in their preferred communication method, including phone calls, emails, and texting.
- Develop and maintain positive relationships with landlords and Partnering agencies.
- Lead landlord engagement efforts
- Incidents debrief with Landlords
- Coordinate training opportunities for the landlord.
- Maintain positive working relationships with City of St. John’s Housing and Safer Communities staff.
Program Administration & Documentation
- Maintain accurate records related to inspections, maintenance requests, property issues, incidents, and resident interactions.
- Property inventory management, including tracking supplies, equipment, PPE, tools, and unit assets
- Track tenancy concerns, property-related trends, and service needs.
- Prepare reports and contribute to program evaluation and continuous quality improvement activities.
- Participate in case consultations, team meetings, and planning discussions.
Health, Safety & Risk Management
- Promote safe living environments and respond appropriately to emergencies, crises, and critical incidents.
- Conduct safety checks and participate in risk assessments as required.
- Ensure policies, procedures, and Residential Tenancies legislation are followed.
- Ensure proper use, storage, and understanding of Personal Protective Equipment (PPE), cleaning chemicals and hazardous materials, power tools and maintenance equipment
- Respond appropriately to biohazard and high-risk cleaning situations, including needle and sharps cleanup, garbage and junk removal
REQUIREMENTS:
Education & Experience
- Diploma or degree in Social Work, Human Services, Community Studies, Housing, or related field; equivalent experience considered.
- Experience in Property Management, housing services, homelessness programs, supportive housing, property coordination, facilities management, or related environments.
- Experience supporting vulnerable populations including individuals experiencing homelessness, mental health challenges, substance use, or complex barriers is considered an asset.
- Knowledge of residential tenancy legislation and landlord-tenant relations.
- Ability to balance property operations with resident support needs.
- Strong conflict resolution, communication, and relationship-building skills.
- Ability to manage competing priorities in a fast-paced environment.
- Strong critical thinking, conflict resolution, and problem-solving skills.
Working Conditions:
- Combination of office, community, and residential settings.
- Frequent movement between housing sites and community locations.
- Occasional evening or on-call responsibilities may be required.
- A valid driver’s license and reliable transportation is required.
- Must be able to lift or pull up to 50lbs.
- All applicants must be able to provide a current Royal Newfoundland Constabulary Criminal Record Screening Certificate and Vulnerable Sector Check.
Compensation and Benefits:
This position provides a competitive salary and benefits plan, including health and dental insurance, an RRSP contribution match, and paid leave.
How to Apply:
Applicants should send a resume and cover letter outlining how they meet the specific requirements of the position to Human Resources at [email protected] by 5:00 p.m. July 30, 2026, using reference ID: HPC-07-2026 in the subject line.
For more information about End Homelessness St. John’s, please visit our website at wecanendit.com.
End Homelessness St. John’s is an equal opportunity employer.
While we appreciate all applications, only those candidates selected for an interview will be contacted.
Pay: From $62,000.00 per year
Benefits:
- Disability insurance
- Employee assistance program
- Extended health care
- Mileage reimbursement
- On-site parking
- Paid time off
- RRSP match
Education:
Experience:
- Property Management: 1 year (preferred)
- supporting vulnerable populations: 1 year (preferred)
Licence/Certification:
- Drivers licence and access to a vehicle (preferred)
Work Location: In person
