1 meilleure offre (customer service representative, rosser, mb) (à pourvoir)

Client Services Representative - Full Time
Broadstreet Properties LTD —Winnipeg, MB
- De 17,20 $ à 21,50 $ de l’heure
- 8 Heures
- Service à la clientèle
- Microsoft Office
- Dactylographie
- Assurance Dentaire
- Programme d'Aide aux Employés
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12 h

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Client Services Representative - Full Time

Broadstreet Properties LTD
Winnipeg, MB

Postuler rapidement

Détails du poste

Temps plein
Il y a 12 heures

Avantages

Assurance Maladie Complémentaire
Assurance Dentaire
Programme d'Aide aux Employés
Assurance Vision

Compétences

Service à la clientèle
Microsoft Office
Dactylographie

Description complète du poste

Are you passionate about helping others and thrive in a customer-focused environment? If so, we may have an opportunity for you!
Broadstreet Properties is looking for a full-time Customer Service Representative to join our team! The role is located in Broadstreet Manitoba Regional Office, responding to inquiries related to our residential properties throughout Western and Central Canada. Applicants must be available to work a variety of 8 hour shifts as our Call Centre operates 24 hours per day, 365 days per year.

Your contribution to the team includes:

Respond to client inquiries in a professional and timely manner
Troubleshoot client issues and provide viable solutions
Document client interactions in appropriate database or software
Support clients with tips to ensure routine issues obstacles are avoided
Place maintenance orders with accuracy
Utilize conflict resolution skills to ensure a high level of client service
Adhere to both corporate and departmental policies and procedures
Promoting company in a positive image to all current and potential clients

What you need to be successful:

Minimum 3 years’ experience in the customer service industry
Advanced level of proficiency with MS Office Suite and data entering
Minimum 45 wpm typing speed
Strong attention to detail and multi-tasking skills
Ability to deal with clients in a sensitive and tactful manner
Available to work irregular hours within 24 hour open time frame

What we offer:

Employees enjoy a wide range of benefits and competitive reward. You will be eligible to receive wages starting from $17.20 to $21.50 per hour*, this will be determined by your skill set, education and experience. You will also be eligible to participate in the Company’s benefits program covering:

Employer paid extended health, vision, and dental coverage (including family)
Employee and Family Assistance Program
Yearly health and wellness benefit
RPP eligibility after one year
Employee recognition program
In-house professional development opportunities

Why Broadstreet?

Broadstreet Properties Ltd. is a family owned and operated property management company, partnered with Seymour Pacific Developments, that manage multi-family residential communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.

Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.

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Client Services Representative - Full Time

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