07/30/2026
Address:
100 King Street West
Business Management
Protect What Matters Most – Strengthen Our Resilience
Join our Operational Resilience team and play a critical role in safeguarding the bank’s most critical products and services during times of disruption. As the Operational Resilience Manager, you will design and execute severe yet plausible scenario exercises to assess the bank’s ability to withstand crisis events—ensuring we can continue to serve our customers when it matters most.
In this impactful role, you will :
- Help shape the Bank’s Resilience Strategy – Collaborate with stakeholders across the business to identify vulnerabilities and strengthen our response to disruptions.
- Lead Operational Resilience Scenario Testing Exercises– Develop and execute scenarios affecting the bank’s most critical products and services.
- Drive Compliance and Excellence – Ensure alignment with regulatory requirements and industry best practices to enhance our resilience posture.
- Make a Real Impact – Your expertise and deliverables will directly contribute to the bank’s ability to navigate complex challenges and deliver uninterrupted service to our customers.
Operational Resilience is growing in importance and significance in the banking industry and with the regulators; This role will help further your career in this space Also, there are opportunities to grow within the overall FCU or the Bank.
**This is a Hybrid role in our downtown (Bay/King) office location for 2-
3 days per week***
Job Description: You will support Operational Resilience by facilitating scenario testing exercises of Bank of Montreal’s’ critical products and services. This includes building severe but plausible storylines to perform end-to-end testing across the bank’s most critical products and services, engaging appropriate stakeholders to discuss what would be done and assess any alternate ways to continue to service our customers during the crisis event.
NOTE: This is an INDIVIDUAL Contributor role. There are no direct reports.
KEY Skills/Experience: Minimum of 5- 7 years of expertise in one or more of the following areas:
Experience conducting stress and/or scenario testing activities.
Knowledge across the following resilience disciplines would be an asset: Business Continuity, Incident and Crisis management, Disaster Recovery, Technology Resilience, Cyber Security and supplier/vendor management.
Strong understanding of Operational Resilience regulatory requirements and expectations, as well as awareness of Operational Resilience industry practices, evolving trends and leading practices.
Strong knowledge of enterprise risk and control frameworks and resilience risks relating to business operations, technology and supply chains.
An understanding of the bank’s businesses and organization structure, including key products and services, processes and controls.
Ability to produce concise and polished materials, including presentations and reports.
KEY Responsibilities:
Alongside the other Operational Resilience team members, you will help facilitate oversight and challenge activities, conduct scenario testing exercises, and assess compliance with the Operational Resilience framework, to ensure that BMO’s resilience posture is appropriately managed and continuously improved.
Utilize knowledge and understanding of Operational Resilience, BMO’s businesses and external environment, emerging best practices and regulatory requirements to enable and mature the bank’s Operational Resilience, drive insights and recommendations to the Operational Resilience Team, and provide guidance to the Operating Groups and other relevant stakeholders.
In partnership with the Operational Resilience Team, you will be responsible for maintaining and maturing the Operational Resilience Framework, including identifying opportunities through scenario testing for enhancing existing capabilities across areas such as business continuity, incident response, technology resilience and oversight of third-party service provider resilience, and executing roadmap deliverables . .
Contributes to the business’ accountability for the delivery of regulatory programs across applicable Tier 1 Risk Types. Contributes to the design of governance and control requirements for products, processes, and channels. Supports the design, development, automation, and coordination of evidence based controls across Credit & Counterparty, Non Financial, Liquidity & Funding, Market, Strategic, Reputation, and Environmental & Social Risks. Supports effective and efficient compliance with regulatory obligations in alignment with the Bank’s Risk Management Framework and approved Risk Appetite.
Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Supports multiple, varied business units with corresponding number of regulators.
Monitors and advises on management of risk requirements within the defined risk appetite.
Manages/supports large/complex risk programs/frameworks /projects/initiatives to ensure risks are appropriately mitigated and regulations adhered to.
Monitors industry and legislative developments and continuously updates programs to ensure they are competitive and effective.
Supports the position on regulatory compliance Issues by interpreting requirements (existing, new and emerging) and identifying, analysing and addressing resultant gaps and issues, including those raised through the review of change initiatives. Understands the identified risk exposures and supports the development of action plans required to mitigate identified risks.
Acts as a subject matter expert in the evaluation, development and implementation of an internal control system.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Builds effective relationships with internal/external stakeholders.
Ensures alignment between stakeholders.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Monitors and tracks performance, and addresses any issues.
Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Monitoring to ensure that 1st line jobs are following defined processes and procedures.
Develops, documents and maintains business/group procedures updating and obtaining approvals as regulations or the operating environment changes and communicates changes to the business/group & relevant stakeholder groups.
Designs measurable sustainment strategies including assessing and recommending mitigations for industry/ segment-specific risks and prioritizing opportunities presented by internal and external stakeholders.
Tracks exception/exemption requests and corresponding approvals.
Facilitates training to ensure business unit employees fully understand requirements.
Provides quality control for investigations, self-reports, examinations and independent reviews conducted by internal and external stakeholders, including regulators, providing verbal and written responses to requests for positions, action plans, information and/or documentation
May act as the designated Primary Business Unit Compliance Officer (BUCO) and/or Anti-Money Laundering Reporting Officer for the operating group and is accountable to meet all program requirements (e.g., Operating Group Compliance Program, AML Program Framework).
Builds awareness, knowledge, and skills and, as necessary, provides communication, practical tools and ongoing support including making presentations, to promote a culture of risk identification and management.
Supports the design, development, coordination of implementation, automation and continuous improvement of 1LOD LOB risk management programs, including supporting the establishment and maintenance of LOB specific policies standards, business processes and controls across all applicable financial and non-financial risks.
Works with assigned business/group leaders to interpret, apply and operationalize relevant regulatory frameworks across the LOB/jurisdiction and designs, develops, coordinates and continually improves the LOBs risk management programs and supporting activities to ensure the business operates within the approved risk appetite and optimizes risk return while meeting BMO’s regulatory compliance obligations and consistent with the Bank’s Risk Management Framework
Conducts or supports self-assessments to demonstrate control effectiveness and adherence, coordinating 1LOD risk remediation efforts, responding to regulatory requirements, implementing policies, and managing risk measurement and reporting.
Develops and maintains an understanding of the business/group strategies and objectives, products and services, internal and external stakeholders and business processes as well as the underlying infrastructure to identify and manage implications and risk exposures for the business/group.
Identifies, investigates, analyzes, documents & mitigates program risks, taking into account jurisdictional issues, and raises any issues or concerns to senior leaders and other stakeholders.
Contributes to a strong risk culture through collaboration with 1LOD, and engagement with Second Line of Defence (2LOD), Corporate Audit (3LOD), to ensure risks related to products, services, and processes are identified, assessed, measured and managed within the approved risk appetite, and reported on an ongoing basis.
Analyzes the impact and effectiveness of the program through periodic reviews.
Recommends adjustments to the overall program, policy or processes within the business/group in accordance with the Risk Appetite Statement, Governance and Corporate Policy.
Supports the business/group through internal/external audits or regulatory examinations and assists in development of action plans to resolve any identified issues.
Provides support to the development and delivery of training and awareness programs within the business/group to increase awareness of and compliance to risk management requirements.
Takes measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Qualifications:
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Program management skills - In-depth.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.
$69,000.00 - $129,000.00
Salaried
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en .
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
