Envision Workshops is transforming therapists’ lives through high-quality products and services. Our programs are developed for mental health professionals and focus on personal development, continuing education (CE) credits, and practical skill acquisition, aiming to develop deep and lasting career enhancement.
POSITION OVERVIEW
We are seeking a dynamic Account Manager to join our team in an exciting and growing industry. Account Manager will take ownership of Envision account management with a focus on client retention, sales, up-selling, and cross-selling. This is a strategic and execution-focused role. You will be responsible for planning campaigns, sales, monitoring results, and recommending improvements based on performance data. The successful candidate will be comfortable working independently, taking initiative, and strengthening the sales processes. This on-site position is ideal for sales professionals with strong customer relationship skills, problem solving skills, self-management skills, discipline, and a drive to succeed.
ABOUT US
We are a small yet powerful industry leader in the online professional development space for mental health professionals. We offer online programs, trainings, and learning experiences worldwide. To learn more about Envision Workshops, please visit: https://www.envisionworkshops.com/
KEY RESPONSIBILITIES
Client Acquisition & Retention
- Build and maintain relationships with partners, prospective clients, past attendees, ambassadors, and other professional contacts.
- Provide superb customer service pre and post-sale.
Sales
- Identify new sales opportunities to increase registration in workshops, EMDR trainings, and professional development programs.
- Plan and manage sales campaigns, early-bird promotions, last-call campaigns, seasonal promotions, and special offers.
Up-selling & Cross-selling
- Identifying new opportunities within existing clientele to grow account revenue.
Contract Negotiation
- Identify and pursue outreach opportunities with professional associations, clinics, university, graduate programs, organizations, referral partners, and mental health communities.
- Prepare proposals, contracts, and reports to support business negotiations and client retention efforts.
Reporting
- Prepare weekly sales reports and updates on return on investment initiatives.
- Provide recommendations to improve performance, sales processes, audience engagement, and registration outcomes.
- Analyze account performance, track key metrics, and adjust strategies to improve results.
Business Intelligence
- Monitor industry trends, competitor activities, and market changes.
- Prepare market and sales reports to the senior management.
EDUCATION
- B.A. in business administration, commerce, or marketing.
REQUIREMENTS
- 5 years in commerce, marketing, sales, business development, or a related role.
- Proven experience in account management, sales, lead generation, customer acquisition, partnerships, or business development.
- Experience in professional education, continuing education, online learning, healthcare, mental health, coaching, wellness, or a service-based business is an asset.
- Experience with platforms such as Wix, Constant Contact, Canva, Google Analytics, Google Search Console, Meta Business Suite, LinkedIn, or similar tools is an asset.
- Strong written, verbal, and professional communication skills.
- Demonstrate strong initiative and customer service orientation.
- High level of professionalism, trust, and ability to maintain strict confidentiality.
- Strong analytical, decision-making, and problem-solving skills.
- Responsible, reliable, and results driven.
- Assertive, confident, and driven.
WHAT WE OFFER?
Job Type On-site (Pickering, ON office).
Employment Type Full-time (Monday-Friday; 40-44 hrs per week).
Level Mid-level (experience 4-7 years).
Salary $65,000-$75,000 + commission
Benefits $2,000 / year health spending account.
Vacation 15 business days/year.
Sick days 3 days/year.
Parking On-site (free).
Language Fluency in English (spoken and written).
Start Date As soon as an ideal candidate is fund.
Must Last two positions must be in account management, sales, commerce, or business development.
This position offers an engaging environment for motivated professionals eager to grow their career in sales and account management while delivering outstanding value to clients.
Pay: $65,000.00-$75,000.00 per year
Application question(s):
*
Why are you interested in this position?
- Do you have work experience in educational sector?
- How many years of work experience as an account manager do you have?
- What is your preferred method for generating new leads?
- How do you build trust with a new client?
- What is you career goal?
- What is the highest level of education you have completed?
- How would you rate your sales skills on a scale 0 (nonexistent) to 10 (excellent)?
- How would you rate your client care skills on a scale 0 (nonexistent) to 10 (excellent)?
- How would you rate your communication skills (written and verbal) on a scale 0 (non-existent) to 10 (excellent)?
- What can you do as an account manager that another candidate couldn't?
- Are you currently interviewing with other employers?
Education:
- Bachelor's Degree (required)
Work Location: In person
