2 meilleures offres (shift manager, redwater, ab) (à pourvoir)

MR. MIKES® Edmonton NW - Front of House Supervisor
MR. MIKES® SteakhouseCasual —Edmonton, AB
- À partir de 17 $ de l’heure
- Fins de semaine au besoin
- Anglais
- Diplôme d'études secondaires
- Expérience en supervision
- Heures d'arrivée et de départ flexibles
Postuler rapidement
18 h
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : shift manager (redwater, ab)

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MR. MIKES® Edmonton NW - Front of House Supervisor

MR. MIKES® SteakhouseCasual
Edmonton, AB

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Détails du poste

Temps plein
Il y a 18 heures

Avantages

Assurance Maladie Complémentaire
Nourriture à Prix Réduit ou Gratuite
Heures d'arrivée et de départ flexibles
Stationnement sur place

Compétences

ProServe
FoodSafe
Serving It Right
Certification de Sécurité Alimentaire
Anglais
Diplôme d'études secondaires
Expérience en supervision
POS
Service aux visiteurs
Manipulation d'argent
Restauration
Compétences en communication
Certificat Smart Serve

Description complète du poste

REPORTING TO: General Manager

Summary of Work Performed

The primary purpose of this position is to support the General Manager in leading all Front of House operations while ensuring an exceptional Guest experience. The Front of House Supervisor is responsible for maintaining high standards of hospitality, team performance, cleanliness, food and beverage service, and operational execution in accordance with MR MIKES SteakhouseCasual standards.

The FOH Supervisor will provide leadership and coaching to the Front of House team while promoting a positive, professional, and guest-focused environment. This role plays a key part in driving Guest satisfaction, team development, and overall restaurant success.

General Responsibilities

Maintains a Guest focus while performing all duties
Commitment to 100% Customer Satisfaction and Exceptional Dining Experiences
Follow, adhere to, and implement MR MIKES guidelines, standards, policies, and procedures
Ensures all customer concerns and complaints are handled promptly, professionally, and in a manner that encourages Guest return visits
Assists with hiring, onboarding, training, coaching, and development of new and existing team members
Supports and promotes a positive, respectful, and productive work environment for all MR MIKES Team Members
Maintains full knowledge of all MR MIKES menus, beverages, promotions, offerings, and service standards
Provides leadership and direction to Front of House Team Members during service periods
Assists in maintaining proper staffing levels, floor plans, and shift execution to ensure operational efficiency and Guest satisfaction
Ensures all opening, closing, and side duties are completed according to company standards
Monitors cleanliness, organization, and sanitation of all Front of House areas
Assists in achieving restaurant sales goals through Guest engagement, upselling, and service excellence
Maintains awareness of foodservice industry trends, concepts, and ideas that may positively impact MR MIKES SteakhouseCasual
Reports maintenance issues, equipment concerns, safety hazards, and operational challenges to restaurant leadership
Supports the implementation of marketing initiatives, promotions, and operational programs
Assists in monitoring labour and operational efficiencies during shifts
Uses and understands Squirrel POS systems and other restaurant operational systems as required
Adheres to all food safety, occupational health and safety, and liquor service regulations and standards
Maintains a professional appearance consistent with MR MIKES Dress Code standards at all times
Communicates effectively with Guests, Team Members, and Restaurant Leadership
Reports to work as scheduled, in proper uniform, and ready to lead by example
Works as part of a TEAM by assisting other Team Members in performing the duties of their positions when required
Attends Team Member meetings and contributes ideas and suggestions for improvement
Maintains a safe, clean, sanitized, and organized work environment
Performs additional responsibilities as assigned by the General Manager or Restaurant Leadership Team

Requirements

Minimum legal working age in accordance with Provincial regulations
Previous restaurant leadership or supervisory experience preferred
Strong commitment to Guest service and hospitality excellence
Excellent leadership, communication, and interpersonal skills
Maintains current Provincially regulated Food Safety certification where required
Serving It Right, ProServe, Smart Serve, or other Provincial liquor certification may be required
Must be able to work flexible shifts and schedules including evenings, weekends, and holidays
Must be able to work in a fast-paced restaurant environment
Must be able to stand and walk for extended periods of time
Must be able to bend, reach, and lift up to 40 lbs
Must be able to communicate clearly with managers/leaders, Team Members, and Guests
Must be able to work independently and make sound decisions under pressure
Must be able to follow direction and ask clarifying questions when necessary
Excellent people skills with an outgoing and professional personality
Strong conflict resolution and problem-solving abilities
May require a Criminal Record Check

Pay: From $17.00 per hour

Benefits:

Discounted or free food
Extended health care
Flexible schedule
On-site parking

Ability to commute/relocate:

Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Education:

Secondary School (preferred)

Experience:

Supervising: 1 year (required)

Language:

English (required)

Licence/Certification:

FoodSafe (required)
Serving It Right (required)

Location:

Edmonton, AB (required)

Work Location: In person

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shift manager emplois - redwater, ab

MR. MIKES® Edmonton NW - Front of House Supervisor

Party Host - Cast Member

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : shift manager (redwater, ab)

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