Join CPKC, North America’s first transnational railroad connecting U.S., Canada and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.
PURPOSE OF THE POSITION:
CPKC is seeking a National Account Manager to manage key customer relationships and drive revenue growth. The successful candidate will be responsible for generating quality revenue, ensuring retention, and delivering value through new business development, line haul extensions, contract negotiations and renewals, and the execution of pricing strategies. This role requires developing deep market, industry, and regulatory knowledge to build and maintain strong relationships with customers and key stakeholders, positioning CPKC for sustained future growth.
POSITION ACCOUNTABILITIES:
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Develop and execute account and commodity sales strategy
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Assess and mitigate key risks to the business strategy
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Meet yield, price, total revenue targets and standards
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Lead the development and execution of contract renewals implementing effective negotiating strategies
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Develop creative solutions and make good value trades during negotiations
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Identify, qualify and secure key business development opportunities
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Develop customer relationships with key current and future customers, partners and stakeholder organizations as required to achieve the business strategy
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Effectively communicate terms of sale and collaborate with key stakeholder groups on service standards to facilitate execution and measure the reliability of the product sold to customers
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Gather market and customer intelligence and ensure it is communicated to key internal stakeholders
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Ensure the Opportunity Pipeline is deep and robust with revenue growth opportunities
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Manage multiple large projects with extended sales cycle
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Build and mentor an exceptional sales organization and growth culture
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Work closely with our operating and asset management team to ensure execution on transportation service
POSITION REQUIREMENTS:
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Bachelor’s degree in business, marketing, supply chain or a related field or possess equivalent professional work experience
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Minimum of 5 years’ professional sales experience managing larger, high profile, national accounts (railroad, transportation, logistics or supply chain industry experience is an asset but not required)
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Ability to travel up to 20 - 30% across the network
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Understanding of national and international/global trade business
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Decision making and problem solving skills
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Extremely high relationship and customer relationship management skills
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Strong written and verbal and presentation communication skills
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Financial acumen, financial analysis skills
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Must possess a valid driver’s license and passport for cross-border travel
WHAT CPKC HAS TO OFFER:
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Sales Incentive Plan
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Flexible and competitive benefits package
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Competitive company pension and/or retirement plans
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Employee Share Purchase Plan
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Annual Fitness Subsidy
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Part-time Studies Program
PRE-EMPLOYMENT REQUIREMENTS:
Background Investigation
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Criminal history check
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Education verification
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Professional references
BECOMING A RAILROADER:
As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.
Management Conductor Program
Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.
CULTURE OF INCLUSION:
For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provide, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
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Req ID: 105965
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Department: Sales & Marketing
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Job Type: Full-Time
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Position Type: Non-Union
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Location: Calgary, Alberta
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Country: Canada
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% of Travel: 20-30%
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# of Positions: 1
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Job Grade: 3
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Job Available to: Internal & External
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