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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer success specialist (quebec province)

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Account manager (major accounts)

CGI
Montréal, QC

Postuler rapidement

Détails du poste

Temps plein

Compétences

Bilingue
Français
Anglais
Paie
Professionnel en conformité de la paie (PCP)
Diplôme d'études collégiales (hors Québec)
Affaires
Gestion des comptes
Comptabilité
Compétences en communication

Description complète du poste

Are you searching for a challenging position within a successful organization? CGI's Payroll Services Center (PSC) is looking for an Account Manager (major accounts).
Located in Montreal, we have been helping SME owners across the country manage their businesses for over 40 years. We offer all-in-one cloud-based solutions that simplify payroll and human capital. Join our dynamic team to contribute to the success of local businesses.

Plenty of career opportunities supported by a professional career development plan
Our location far from downtown traffic
Public transit and nearby parking options
Rewarding relationships with our clients who are already highly satisfied
A work environment recognized as one of the most pleasant in the country (Great Place to Work certified)

Your future duties and responsibilities

Maintain close business relationships through continuous communication with every client of your portfolio
Provide consulting support (application, legal, and technical) to major clients
Be proactive with respect to current and future requirements of major clients and propose solutions or appropriate changes
Identify potential clients within the account manager's database in order to present additional modules. (Human resources, time and attendance, self-service etc..)
Manage and coordinate the presentation cycle, plan all meetings, schedule the product specialist, ensure all follow ups during the presentation cycle.
Ensure communication between major clients, various internal stakeholders, and business partners
Document all client interactions and conduct the annual client satisfaction assessment meeting, and ensure to maintain the business unit's results.
Remain up-to-date on new additions or changes impacting our solutions and represent our major clients internally.

Required qualifications to be successful in this role

College diploma in business administration, accounting or any related area or any combination of studies and related work experience or the equivalent
Minimum 8 years' experience in the payroll industry
Minimum 3 years' experience in account management/existing clients
College Ahuntsic Payroll specific trainings or Canadian Payroll Association (CPA) PCP Certification (Asset)
Own a car and be able to travel to client sites
Ability to work under pressure and meet deadlines
Analytical, systematic, and strategic
Strong communication skills
Flexible and adaptable
Customer-oriented
Display initiative and team spirit
Developed business acumen
Knowledge of various payroll solutions
Ability to work with Microsoft® Office tools
Excellent written and spoken skills in both French and English (Essential).

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $70 000–$115 000. This role is an existing vacancy.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.

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customer success specialist emplois - quebec province

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