Assistant Appointment Coordinator
Victoria Ford Alliance requires an energetic Assistant Appointment Coordinator to join our dynamic, results driven team. This position is 5 days per week (Monday to Friday) and is located at our beautiful brand-new 2nd floor Business Development Centre in Victoria, BC. This position is responsible for a high volume of appointment phone calls; therefore, previous reception experience would be considered an asset, although training would be provided for the right candidate.
Who you are:
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A natural conversationalist with exceptional phone etiquette;
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Detail oriented with strong organizational skills;
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Capable of prioritizing and managing various tasks at once;
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Enjoy a fast paced, high-energy environment;
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Digitally literate with experience in Microsoft Office or similar applications;
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Able to work well both individually and with a team.
What you will do:
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Receive and confirm service appointments;
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Offer customer outreach, including appointment and routine maintenance reminder calls;
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Coordinate service shop work;
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Provide general day-to-day operational assistance as required.
What we are excited to offer:
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Ongoing growth opportunities and potential for advancement;
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Top industry compensation, vacation entitlement, medical, dental, life insurance and a pension plan (benefits commence after successful completion of a waiting period).
*Please note this position does not offer a remote work option*
Our goal is to bring people aboard with a passion for the industry, strong work ethic, high integrity, and a desire to grow with us!
