POSITION OVERVIEW:
Reporting to the Account Executive, Service Manager, or Service Foreman, the Service Plumber is responsible for installing, maintaining, troubleshooting, repairing, and servicing plumbing systems and equipment. This role supports preventative maintenance contracts, service operations, emergency service calls, renovation projects, and customer service activities while ensuring work is completed safely, efficiently, and in compliance with applicable codes and standards. A service truck will be provided to carry out responsibilities within the GTA.
Plumbing is a highly skilled and multifaceted trade that extends beyond the installation and repair of fixtures and plumbing components. The Service Plumber works on potable water distribution systems, sanitary, storm, and waste piping systems, pumps, water treatment equipment, gas piping, process piping, and related plumbing infrastructure. Work may be performed within residential, commercial, institutional, industrial, and high-rise facilities, including hospitals, schools, manufacturing plants, and other specialized environments. The Service Plumber plays a critical role in protecting public health and safety through the proper installation, maintenance, and repair of essential plumbing systems.
The Service Plumber is compensated in accordance with applicable UA Local 46 rates and collective agreement provisions.
A safe and healthy work environment is one of Symtech's primary goals and a central guiding principle for the organization. Symtech and its employees are aligned in the organization’s goal of zero incidents. Symtech's most valuable asset is its employees. Symtech is dedicated to providing and maintaining a safe and healthy work environment for all its employees. Symtech's safety culture is encouraged within the organization and promoted through demonstrating and communicating the importance of safety within the community where work is performed.
****NOTE: The selected candidate is will be required to travel 100% of the time within the GTA.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Install, maintain, troubleshoot, and repair plumbing systems and equipment.
- Perform preventative maintenance services in accordance with contract requirements and company standards.
- Diagnose plumbing system failures and identify effective repair solutions using appropriate tools and testing equipment.
- Install, maintain, and repair potable water distribution systems, sanitary drainage systems, storm water systems, and waste piping systems.
- Service plumbing fixtures, faucets, valves, water heaters, pumps, water treatment systems, backflow prevention devices, and related equipment.
- Troubleshoot and repair gas piping, process piping, and hydronic systems where applicable.
- Conduct inspections and testing to ensure plumbing systems comply with applicable codes, regulations, and industry standards.
- Complete assigned service work efficiently and professionally.
- Maintain professional communication and face-to-face interactions with clients and site personnel.
- Respond to emergency service calls and customer requests in a timely manner.
- Complete required paperwork, service reports, work orders, and documentation accurately and on time.
- Follow all company health and safety policies and safe work procedures.
- Maintain tools, equipment, and work areas in a safe and organized manner.
- Support team operations and collaborate effectively with Foremen, Journeypersons, and Apprentices.
- Mentor and support Apprentices as required.
- The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing, and other duties will be assigned based on the position’s role within the business unit.
EXPERIENCE, SKILLS & KNOWLEDGE:
- Must be a licensed Journeyperson Plumber in good standing with UA Local 46.
- Strong troubleshooting and diagnostic skills related to plumbing systems and equipment.
- Experience working on preventative maintenance contracts.
- Comprehensive knowledge of potable water, sanitary, storm, and waste piping systems.
- Experience servicing plumbing systems within commercial, institutional, industrial, residential, and high-rise environments.
- Knowledge of pumps, water treatment systems, gas piping, process piping, and backflow prevention devices.
- Understanding of hydronic systems, cross-connection control, and other specialized plumbing systems is considered an asset.
- Ability to read and interpret drawings, specifications, plumbing schematics, and technical documentation.
- Strong customer service and communication skills.
- Ability to work independently and follow direction effectively.
- Strong organizational and problem-solving skills.
- Understanding of health and safety regulations, plumbing codes, and compliance requirements.
- Valid G Driver's Licence with a satisfactory driving record.
TRAVEL:
- 100 % travel will be required for this position with the GTA.
WORKING CONDITIONS:
- On site conditions: Walking or on your feet for long periods of time, high levels of noise, weather and temperature can vary depending on season, mainly outdoors.
Symtech Innovations is an equal opportunity employer. We celebrate equity, diversity and are committed to creating an inclusive environment for all employees. If you require accommodation in any stage of the recruitment process, please contact [email protected]. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Pay: $59.56 per hour
Application question(s):
- Do you possess a valid Ontario G Driver's Licence with a clean driving record?
- Do you have experience performing service and maintenance work in commercial or institutional facilities?
Experience:
- service plumbing: 1 year (preferred)
Licence/Certification:
- Journeyperson Plumber License (preferred)
Willingness to travel:
Work Location: In person
