Reporting to the Technical Claims Manager, the Senior Technical Specialist is responsible for oversight and handling of commercial and personal automobile Accident Benefits claims. The claims are of varying complexity with an emphasis on accident benefits catastrophic impairment handling.
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Provide oversight of external adjusters on outsourced claims
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Investigate, evaluate, negotiate personal/commercial lines claims of moderate to high complexity
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Manage Catastrophic claims and claims with catastrophic risk
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Handle their own litigation/LAT disputes
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Remain up to date on industry trends and case law
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Manage claims in litigation, participate in mediations, pre-trials, and settlement conferences
Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.
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Post-secondary education or equivalent experience
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Minimum of 5-7 years of accident benefits claims handling
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CIP or working towards designation
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Solid understanding of SABs and LAT Common Rules of Practice and Procedure along with knowledge of case law
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Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
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Demonstrated negotiation and conflict resolution skills
Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.
Please note that we may use AI tools to help us through the recruitment process.
