We Need Someone to Run This Office Like They Own It
Office Manager / Operations Lead — Gutter King Installations Duncan / North Cowichan, BC | Full-Time, On-Site | $48,000–$68,000/year
Read This First
Most office manager jobs hand you a system and ask you to keep it running. This one hands you a busy, growing gutter installation company and asks you to help build the system.
Here's our situation, honestly: the owner is full-time into sales, because that's what grows the business. That means everything behind the sales — the scheduling, the quoting, the invoicing, the paperwork, the follow-up, the "did anyone order that material?" — needs one capable person to own it completely. Right now, some of it lives in spreadsheets, some of it lives in someone's head, and some of it doesn't exist yet.
If reading that makes you anxious, this isn't your job. If reading that makes you think "oh, I could fix that" — keep going.
Who You Are
You're the person who, at your last job, quietly rebuilt the filing system because the old one drove you crazy. You don't wait to be told what needs doing — you see it, you fix it, and you tell people about it afterward. You've probably been described as "the one who actually keeps this place running."
Specifically, you bring:
- A track record of taking charge. 3+ years running an office, ideally in construction, trades, or another small business where you wore several hats and nobody handed you a playbook.
- Comfort with systems and software. We're implementing Odoo as our all-in-one business platform. You don't need to know Odoo — you need to be the kind of person who can learn it, set it up around how we actually work, and make it stick. If you've ever set up or overhauled a CRM, accounting system, or scheduling tool, say so in your application.
- Real spreadsheet chops. Our quoting and job-costing currently runs on Excel. You should be comfortable with formulas and unafraid of a messy workbook.
- A head for numbers. Invoicing, AR/AP, basic bookkeeping, keeping an eye on job margins. QuickBooks or similar experience is an asset.
- People skills that work in the real world. You'll be the voice customers hear, the person crews check in with, and the one suppliers learn not to shortchange.
What You'll Actually Do
First 90 days: Learn how we operate, get your arms around the current spreadsheets and paperwork, and lead the Odoo rollout — quoting, job tracking, invoicing, customer records — configured for a gutter company, not a generic template.
After that: Run the show. Own the daily workflow from lead to final invoice. Keep jobs moving, cash flowing, and the owner free to sell. Spot the inefficiencies before they cost us money, and fix them without being asked.
This role has no ceiling on it. As the company grows, the person running its operations grows with it.
What's In It for You
- $48,000–$68,000/year — we'll pay at the top of the range for someone who's done this kind of build before
- A seat at the table as we grow. You'll see the numbers, sit in on planning, and have a direct say in how the company scales. When we add staff, you'll help hire them — and likely manage them.
- No corporate ladder to wait on. One owner, one decision-maker, answers in hours instead of weeks. If you've been stuck in a big organization watching good ideas die in approval chains, this is the opposite.
- Predictable, sane flexible hours. Monday to Friday, full-time, in the Cowichan Valley. Construction has busy seasons, but this is an office role — we're not asking for your evenings.
How to Apply
Skip the generic cover letter. Send your resume to [email protected] with the subject line "I'll take charge" and a short note (5 sentences max) telling us about one time you took a disorganized process and made it run properly. That one story will tell us more than any resume.
Gutter King Installations is an equal opportunity employer. We hire for capability and character.
Pay: $25.00-$35.00 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
Work Location: In person
